Store Manager: Customer Experience Leader

Paper Source; Centennial (CO); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Paper Source is seeking a Store Manager in Centennial, CO to lead a beautifully merchandised, profitable store and deliver exceptional customer experiences. You will mentor the team, drive sales, manage payroll and schedules, and collaborate with regional partners to optimize operations.

You will build a strong team, maintain standards in merchandising, customer service, and store operations, and ensure accountability while delivering a unique, creative shopping environment.

Qualifications

• Demonstrated passion for customer service and brand knowledge.
• Experience leading and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive financial results.
• Ability to organize and prioritize workload.
• Strong time management and delegation skills.
• Clear communication across all business levels.
• Collaborative mindset and relationship building.
• Ability to provide constructive feedback and accountability.
• Flexible schedule including night/weekend shifts.

Responsibilities

• Deliver first-class customer service with a sales-driven mindset.
• Achieve sales goals and maximize profitability while ensuring operational excellence.
• Maintain an inviting store presentation through Visual Merchandising and replenishment standards.
• Recruit, interview, and hire team members aligned with brand standards.
• Schedule roster and manage payroll to optimize efficiency and labor cost.
• Identify obstacles and opportunities and communicate with regional partners.

Skills

Customer service

Leadership

Payroll & scheduling

Sales goals

Team development

Communication

Problem solving

Job description

Paper Source is seeking a Store Manager in Centennial, CO to lead a beautifully merchandised, profitable store and deliver exceptional customer experiences. You will mentor the team, drive sales, manage payroll and schedules, and collaborate with regional partners to optimize operations.

You will build a strong team, maintain standards in merchandising, customer service, and store operations, and ensure accountability while delivering a unique, creative shopping environment.