Store Manager — Customer Experience & Growth

Circle K Stores Inc.; Monteagle (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Circle K Stores Inc. in Monteagle, TN is seeking a capable Customer Service/Site Manager candidate to lead a busy convenience store. You will recruit, hire and train staff, ensure excellent customer service, manage inventory, and uphold Circle K standards.

The role covers scheduling, cash handling, safety, and reporting; you will supervise employees, coordinate with suppliers, resolve customer issues, and contribute to local community presence.

Qualifications

• High School diploma or GED preferred.
• Retail sales experience preferred.
• Ability to supervise and train staff on equipment and procedures.
• Strong English communication skills.

Responsibilities

• Recruit, hire and train positive, enthusiastic employees.
• Develop tasks and ensure site is clean, stocked and well presented.
• Maintain professional image among staff and supervisors.
• Schedule employees to maximize customer service per company guidelines.
• Foster non-discriminatory management and employee development.
• Build positive supplier relationships and resolve complaints promptly.
• Provide ongoing performance feedback and staff training.
• Organize store files, payroll reporting and ensure posters are up to date.
• Analyze daily sales and expenses to maximize profits.
• Ensure merchandise is stocked and displayed correctly.
• Communicate with employees through meetings and timely updates.

Skills

Leadership

Staff Training

Operations

Inventory Control

Customer Service

Cash Handling

English Proficiency

Education

High School diploma or GED

Job description

Circle K Stores Inc. in Monteagle, TN is seeking a capable Customer Service/Site Manager candidate to lead a busy convenience store. You will recruit, hire and train staff, ensure excellent customer service, manage inventory, and uphold Circle K standards.

The role covers scheduling, cash handling, safety, and reporting; you will supervise employees, coordinate with suppliers, resolve customer issues, and contribute to local community presence.