Store Manager – Cricket Wireless

Cricket Wireless - NKB Corporate Ventures Inc; Los Angeles (CA); In loco; USD 35.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay + commissions

Daily bonuses

Store performance bonus

Up to $7,000/mo earnings

Paid training

Growth opportunities

Advancement to district management

Performance-based pay

Descrizione del lavoro

Cricket Wireless - NKB Corporate Ventures Inc in California is seeking a motivated Store Manager to lead one of our wireless retail locations in Los Angeles. You will drive sales, coach a team, and ensure outstanding customer service while managing daily store operations.

This hands-on role offers uncapped commissions and bonuses, paid training, and opportunities for advancement into district leadership. Bilingual English/Spanish candidates are highly preferred.

Competenze

• Experience in sales leadership and people management.
• Strong communication and customer service focus.
• Ability to coach, motivate and hold employees accountable.
• Goal-oriented with proven sales target achievement.
• Organizational and problem-solving skills.
• Dependable and responsible with retail hours awareness.
• Retail/wireless or leadership background preferred.
• Bilingual English/Spanish is highly preferred.

Mansioni

• Lead the store team and manage daily store operations.
• Drive store sales, activations, accessories, upgrades, and performance targets.
• Coach and motivate Sales Associates to achieve goals.
• Monitor employee performance and provide regular feedback.
• Lead by example by actively selling and assisting customers.
• Maintain excellent customer service standards.
• Train and develop new and existing employees.
• Monitor store KPIs and implement improvements.
• Manage employee scheduling and attendance.
• Maintain inventory accuracy and merchandising standards.
• Ensure the store is clean, organized, and compliant with policies.

Conoscenze

Sales leadership

Customer service

Coaching

Communication

Target driven

Team development

Weekend availability

Retail experience

Bilingual EN/ES

Descrizione del lavoro

Store Manager – Cricket Wireless

Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses + Store Performance Bonus

High-performing Store Managers have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, individual performance bonuses, and store performance bonuses.

(Actual earnings vary based on individual and store performance, hours worked, sales results, and bonus eligibility.)

Job Overview

We are looking for a motivated, sales-driven Store Manager to lead one of our Cricket Wireless retail locations in California.

The Store Manager is responsible for driving sales, developing the team, delivering excellent customer service, and maintaining strong day-to-day store operations.

This is a hands‑on leadership position for someone who enjoys sales, coaching employees, achieving targets, and developing a high‑performing retail team.

Responsibilities

• Lead the store team and manage daily store operations
• Drive store sales, activations, accessories, upgrades, and performance targets
• Coach and motivate Sales Associates to achieve individual and store goals
• Monitor employee performance and provide regular feedback
• Lead by example by actively selling and assisting customers
• Maintain excellent customer service standards
• Train and develop new and existing employees
• Monitor store KPIs and implement improvements
• Manage employee scheduling and attendance
• Maintain inventory accuracy and merchandising standards
• Ensure the store is clean, organized, and operating according to company standards
• Handle customer escalations professionally
• Maintain compliance with company policies and procedures
• Communicate store performance and operational issues to district leadership
• Identify and develop future leaders within the team

What We Offer

• $18.50/hour base pay
• Uncapped commissions
• Daily performance bonuses
• Store performance bonus eligibility
• Opportunity to earn up to $7,000/month
• Paid training
• Internal growth opportunities
• Opportunity for advancement into District Manager and other leadership positions
• Performance-based earning potential

Qualifications

• Strong sales and leadership mentality
• Excellent communication and customer service skills
• Ability to coach, motivate, and hold employees accountable
• Goal-oriented and comfortable working toward sales targets
• Strong organizational and problem-solving skills
• Dependable and responsible
• Ability to work retail hours, including weekends as needed
• Previous retail, wireless, sales, or leadership experience is preferred
• Bilingual English/Spanish candidates are highly preferred

Travel Requirement

Important: Store Managers may be required to work at, support, or travel between different store locations based on business needs. Reliable transportation and flexibility to travel between locations may be required.

NKB is a dynamic telecommunications company dedicated to delivering reliable connectivity solutions and exceptional wireless retail experiences. Since 2013, we have focused on helping customers and businesses stay connected through innovation, operational excellence and customer-focused service.
Our strength lies in building efficient systems, developing high-performing teams, and creating scalable operations that support long-term growth. Every aspect of our business is designed to provide consistent service, seamless customer interactions, and dependable solutions in an ever-evolving digital landscape.
At NKB, we believe people are the foundation of success. We cultivate a culture that encourages growth, accountability, adaptability, and continuous learning, empowering our teams to perform with confidence and professionalism. By investing in our people and processes we create an environment where both employees and customers thrive.
Driven by innovation and a commitment to excellence, we continuously evolve to meet changing market demands while maintaining the highest standards of service and operational performance. Our mission is to create meaningful connections, deliver value-driven experiences and become a trusted leader in the telecommunications industry.