Store Manager, Coffee Operations & Growth

Planet Fitness; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Job summary

Bangarang Coffee is seeking a Store Manager to lead daily operations, drive profitability, and cultivate a welcoming store culture. You will oversee labor, inventory, training, and guest experience, ensuring consistency with our standards and brand values.

Based in Raleigh area with occasional travel to other store locations, you will coach teams, manage schedules, and partner with the Regional Director to deliver exceptional coffee experiences and strong financial results.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• At least two (2) years of supervisory experience in coffee, food service, quick service, or retail, or internal promotion from Shift Lead with demonstrated proficiency in all store roles.
• Demonstrated ability to build labor schedules, manage inventory, and use sales and labor reports to drive results.
• Proven ability to recruit, coach, develop, and hold a team accountable.
• Proficiency with point of sale systems and basic computer applications.
• Food manager certification, or the ability to obtain it within the timeframe required by state or local law.
• Reliable transportation for travel between store locations.
• Availability to work a flexible schedule, including early mornings, late nights, weekends, and holidays.

Responsibilities

• Own store's daily flow of business, including labor, sales, and efficiency.
• Recruit, interview, hire, and onboard new Team Players for the store as needed.
• Build and manage the weekly labor schedule to meet sales demand while controlling labor cost and maintaining a positive customer experience.
• Identify, train, and develop Baristas and Shift Leads to build a strong team of leaders and crew.
• Own inventory management, including ordering, receiving, counting, and minimizing waste.
• Ensure proper cash handling, deposits, and banking procedures are followed by the store and its shift leaders.
• Maintain full proficiency in the point of sale system, including back end administration and reporting.
• Review daily, weekly, and period sales and labor reports, and adjust store operations to meet targets.
• Ensure the store consistently meets brand, product quality, cleanliness, and safety standards.
• Take full responsibility for the store experience, including drink quality, customer interaction, speed of service, and music, making changes as needed.
• Communicate regularly with the Regional Manager and/or Regional Director on store performance, staffing, equipment, and inventory needs.
• Lead team meetings and pre-shift communications to align the team on goals and standards.
• Resolve escalated customer concerns in line with company values.
• Ensure store compliance with all applicable local, state, and federal labor and food safety regulations.
• Delegate tasks appropriately to Senior Shift Leads and Shift Leads to develop the team and maintain efficiency.
• Make daily managerial decisions within company policy, escalating significant or policy level matters to the Regional Manager.

Skills

Supervisory experience

Labor scheduling

Recruiting

Coaching

POS proficiency

Inventory management

Cash handling

Food safety knowledge

Education

High School Diploma or equivalent

Tools

POS systems

Basic computer applications

Job description

Bangarang Coffee is seeking a Store Manager to lead daily operations, drive profitability, and cultivate a welcoming store culture. You will oversee labor, inventory, training, and guest experience, ensuring consistency with our standards and brand values.

Based in Raleigh area with occasional travel to other store locations, you will coach teams, manage schedules, and partner with the Regional Director to deliver exceptional coffee experiences and strong financial results.