Store Manager- Clarksburg Premium Outlets

Pandora A/S; Clarksburg (MD); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a passionate Store Manager to lead a dynamic team at a premier retail location. This role offers the chance to create unforgettable shopping experiences while driving sales and fostering brand loyalty. With a focus on coaching and developing talent, you will inspire your team to achieve exceptional results. The company provides a robust compensation package, extensive benefits, and opportunities for growth, making it an exciting place to build your career. If you thrive in a fast-paced environment and love connecting with people, this is the perfect opportunity for you.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Product Discounts

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Qualifications

• 3-5 years of experience in a high-performance selling environment.
• Strong communication and analytical skills to drive store performance.

Responsibilities

• Manage and coach a team to exceed sales goals and enhance customer experience.
• Engage with customers to build brand loyalty and drive sales.

Skills

Store Management

Sales Leadership

Communication Skills

Analytical Thinking

Team Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

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Store Manager - Clarksburg Premium Outlets

City: Clarksburg

Country/Region: US

Application Deadline: n/a

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Please note, this job will require completing an assessment that will be emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR team to identify and resolve performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, demonstrating a sense of Care.
• The ability to connect with people at all levels of the organization and charm an audience.
• Sharp business acumen and analytical thinking to show and deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, with skills in succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years old, with proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We offer:

• Robust compensation including base salary plus bonuses, and a 401K plan.
• Extensive benefits such as Medical, Dental, Vision, Disability coverage, Life insurance, product discounts, and more.
• Growth opportunities with learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Each piece is designed to inspire self-expression and share stories. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions across its value chain by 2030. It is listed on the Nasdaq Copenhagen stock exchange, with a revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, promoting equal opportunity and removing biases. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ in our Logistics Center in Maryland, 100+ in field roles, and 3,900+ in our stores. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores.