Store Manager- Clarksburg Premium Outlets

Pandora A/S; Maryland; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the jewellery sector seeks a passionate Store Manager to lead a dynamic team at Clarksburg Premium Outlets. In this role, you will engage with customers, drive sales, and foster a culture of excellence. Your leadership will inspire a team of brand ambassadors, ensuring exceptional shopping experiences while achieving ambitious sales targets. With a commitment to growth and sustainability, this company offers a competitive compensation package and numerous benefits, making it a great opportunity for those looking to advance their careers in retail management.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Product Discounts

Tuition Reimbursement

Paid Time Off

Anniversary Gift Cards

Learning and Development Programs

Qualifications

• 3-5 years of Store Management experience in retail.
• Strong verbal and written communication skills.
• Experience in recruiting and developing teams.

Responsibilities

• Drive sales and exceed individual and store goals.
• Coach and manage the sales team for KPI achievement.
• Ensure operational processes and visual merchandising are implemented.

Skills

Store Management

Communication Skills

Analytical Thinking

Team Coaching

Recruitment Skills

Customer Engagement

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail POS Systems

Job description

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Store Manager - Clarksburg Premium Outlets

Location: Clarksburg, US

Application Deadline: n/a

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. You will fully immerse yourself in our brand, culture, and products while taking pride in delivering exceptional customer experiences. This role involves spending quality time on the sales floor, engaging with customers, and working alongside your team to drive sales. You will coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment emailed upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Set new records and achieve remarkable success by surpassing KPIs and commercial targets.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.
• Build loyal fans through authentic engagement and lasting connections beyond transactions.
• Attract top talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with Divisional Sales Managers and HR to address performance issues and policy violations.
• Ensure visual merchandising directives, operational processes, and talent development are implemented timely.

Qualifications:

• 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills, both written and verbal, demonstrating a sense of care.
• Ability to connect with people at all organizational levels and captivate audiences.
• Sharp business acumen with analytical thinking to deliver positive results.
• Skilled in recruiting, developing, and retaining talented teams, with experience in succession planning and internal mobility.
• Proficiency in Microsoft Office 365 and retail POS systems.
• At least 18 years old with proof of identity and work eligibility.
• Flexible schedule including nights, weekends, and holidays; capable of standing for extended periods and lifting 50+ pounds.

Benefits:

• Competitive compensation package including base salary plus bonuses.
• 401K plan for financial security.
• Extensive benefits: Medical, Dental, Vision, Disability, Life & AD&D insurance, product discounts, and anniversary gift cards.
• Growth opportunities with learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal, sick, birthday, celebration days, and paid holidays.

About Pandora:

Pandora is the world's largest jewellery brand, designing, crafting, and marketing accessible luxury jewellery from high-quality materials. We inspire self-expression and storytelling through meaningful jewellery, sold in over 100 countries via 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen, with 2024 revenue of DKK 31.7 billion (EUR 4.2 billion).

Our recruitment process is transparent and equitable, encouraging applicants to refrain from including personal identity details such as photos, marital status, or age to ensure fairness.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore offices, 80+ in Columbia logistics center, 100+ field employees, and 3,900+ store staff. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ owned stores.