Store Manager- Clarksburg Premium Outlets

Pandora A/S; Clarksburg (WV); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the jewelry sector is seeking a passionate Store Manager to lead their Clarksburg location. This role offers the chance to create unforgettable shopping experiences while driving sales and managing a dedicated team. The ideal candidate will have a strong retail management background, excellent communication skills, and a passion for customer engagement. With a commitment to personal growth and development, this position provides opportunities for career advancement and a supportive work environment. Join a company that empowers its employees and values creativity in every aspect of its operations.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Product Discounts

Tuition Reimbursement

Paid Time Off (PTO)

Qualifications

• 3-5 years of experience in retail management.
• Strong communication and analytical skills.
• Ability to coach and develop a sales team.

Responsibilities

• Drive sales and exceed targets through exceptional customer experiences.
• Coach and manage a team of sales associates.
• Ensure operational efficiency and visual merchandising.

Skills

Store Management

Communication Skills

Analytical Skills

Talent Development

Customer Engagement

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail POS Systems

Job description

Store Manager- Clarksburg Premium Outlets

City: Clarksburg

Country/Region: US

Application Deadline: n/a

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations through excellent product knowledge and brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Build your network and attract talent to Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Utilize your expertise in talent, brand, operations, and fan experience to ensure visual merchandising, operational efficiency, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills, both written and verbal, demonstrating a sense of Care.
• The ability to connect with people at all organizational levels.
• Sharp business acumen coupled with analytical skills to deliver positive results.
• Talent in recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail POS systems.
• At least 18 years old with proof of identity and eligibility to work.
• Flexibility to work nights, weekends, holidays; physical ability to stand for long periods and lift 50+ pounds.

We offer:

• Competitive compensation including base salary plus bonuses, 401K plan.
• Extensive benefits: Medical, Dental, Vision, Disability, Life Insurance, product discounts.
• Growth opportunities through learning programs, feedback, LinkedIn Learning, tuition reimbursement.
• PTO including vacation, personal, sick, birthday, celebration days, and holidays.

About Pandora:

Pandora is the world’s largest jewellery brand, known for accessible luxury jewelry crafted from high-quality materials. We promote self-expression and storytelling through our products, sold in over 100 countries via 6,800 points of sale, including 2,700 concept stores.

Headquartered in Copenhagen, Pandora employs 37,000 people worldwide, using only recycled silver and gold, with a commitment to sustainability and reducing greenhouse gases by 2030. Listed on Nasdaq Copenhagen, our 2024 revenue was DKK 31.7 billion (EUR 4.2 billion).

Our recruitment process:

We ensure transparency and fairness, encouraging applicants to refrain from including identity-related information such as photos, marital status, or age in their applications.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore offices, a logistics center in Maryland, field positions, and over 3,900 store employees. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are company-owned.