Store Manager - Baltimore Washington Intl Airport

Pandora A/S; Linthicum (MD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a passionate Store Manager to lead their team at a bustling airport location. In this dynamic role, you will engage with customers, drive sales, and cultivate a vibrant store culture. Your leadership will inspire a team of brand ambassadors, ensuring exceptional shopping experiences while achieving ambitious sales goals. With a commitment to personal growth and professional development, this position offers a unique opportunity to shape the future of retail in a supportive and innovative environment. If you thrive in a fast-paced setting and are ready to make a significant impact, this role is for you.

Benefits

Competitive Compensation

401K Plan

Health Benefits

Growth Opportunities

PTO Package

Qualifications

• 3-5 years of experience in high-performance retail management.
• Strong communication and team leadership skills.

Responsibilities

• Drive sales by building connections with customers.
• Coach and inspire the sales team to exceed KPIs.

Skills

Store Management

Sales Strategy

Communication Skills

Team Leadership

Customer Engagement

Tools

Microsoft Office 365

Retail POS Systems

Job description

Store Manager - Baltimore Washington Intl Airport

Location: Linthicum, US

Application Deadline: N/A

As the largest jewellery brand in the world, Pandora gives a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be a passionate Pandora enthusiast. You will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role involves engaging with customers on the sales floor, working closely with your team to drive sales, and coaching Assistant Store Managers, Sales Leads, and Sales Associates.

Please note: This position requires completing an assessment emailed upon application submission.

What Our Store Managers Do:

• Embrace the store culture with passion for our brand, making team members outstanding brand ambassadors.
• Exceed sales goals by building genuine connections with customers.
• Push beyond KPIs, setting new records and achieving success.
• Create memorable shopping moments through excellent product knowledge and brand loyalty.
• Inspire and coach the sales team, providing feedback to meet KPI goals.
• Build loyal customer relationships beyond transactions.
• Recruit and bring talented individuals into Pandora, including seasonal and core roles.
• Partner with the Divisional Sales Manager and HR to address performance issues.
• Ensure visual merchandising, operational efficiency, and talent development are executed timely.
• Perform other duties as assigned.

Candidate Requirements:

• 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Strong communication skills, both written and verbal, with a caring approach.
• Ability to connect with people at all organizational levels.
• Sharp business acumen and analytical skills to deliver positive results.
• Proven talent in recruiting, developing, and retaining teams, with succession planning experience.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Minimum age 18, with proof of identity and work eligibility.
• Flexible schedule including nights, weekends, holidays; ability to stand for long periods and lift 50+ pounds.

Benefits & Perks:

• Competitive compensation including base salary plus bonuses.
• 401K plan for financial security.
• Extensive health benefits: Medical, Dental, Vision, Disability, Life insurance, and discounts.
• Growth opportunities via learning programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO package including vacation, personal, sick, birthday, celebration days, and holidays.

About Pandora:

Pandora is the world’s largest jewellery brand, designing accessible luxury jewellery from high-quality materials. With a presence in over 100 countries, Pandora employs 37,000 people and is committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is publicly listed on Nasdaq Copenhagen, with 2024 revenue of DKK 31.7 billion (EUR 4.2 billion).

Our recruitment process is transparent and fair, promoting equality and removing biases. We encourage applicants to avoid including personal identity details such as photos, marital status, or age in their applications.

Pandora North America:

The team in the USA & Canada includes over 115 employees across offices in New York & Baltimore, a logistics center in Maryland, field positions, and over 3,900 store employees. The US is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, with the majority owned and operated by Pandora.