Store Manager - Auto Service & Growth Leader

Bridgestone Americas, Inc.; State College (Centre County); In loco; USD 58.000 - 99.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision – Starting

Paid vacation and holidays

ASE certifications (on-the-job)

401(k) match

On-demand pay (daily pay) program

Descrizione del lavoro

Bridgestone Americas, Inc. is seeking a Store Manager in the United States to lead daily operations, drive store sales, and ensure excellent customer service. The role requires flexible hours, including weekends, and accountability for payroll, inventories, and staff scheduling.

A strong focus on loyalty, merchandising, and service quality is essential to meet business goals. Minimum qualifications include a high school diploma and retail management experience; preferred candidates may hold a

Competenze

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Preferred: 2 year college degree or equivalent.

Mansioni

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Conoscenze

Customer service

Retail sales management

Problem solving

Inventory management

Scheduling

Merchandising displays

Customer communication

Negotiation

Conflict resolution

Driver's license

Formazione

High School Diploma or equivalent

2 year college degree or equivalent

Descrizione del lavoro

Bridgestone Americas, Inc. is seeking a Store Manager in the United States to lead daily operations, drive store sales, and ensure excellent customer service. The role requires flexible hours, including weekends, and accountability for payroll, inventories, and staff scheduling.

A strong focus on loyalty, merchandising, and service quality is essential to meet business goals. Minimum qualifications include a high school diploma and retail management experience; preferred candidates may hold a