Store Manager, Austin

LVMH Group; Austin (TX); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton in the United States seeks a Store Manager to drive store and team performance, coach leaders, and uphold luxury service standards while building strong client relationships.

You will partner with Corporate and Regional teams to empower leaders, translate strategy into actionable plans, and foster a culture of collaboration and accountability that delivers client excellence and business growth.

Responsibilities

• Develop Managers to ensure their teams deliver exceptional client experience. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans Identify, recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
• Manage and motivate the team to drive the business: create a positive work environment/ empower the team, encourage innovative solutions
• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categories Build a loyal Clientele, leveraging all clienteling tools
• Establish a client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR) Be aware of the competitive landscape and market trends
• Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trends
• Ensure business opportunities are maximized through efficient sales floor management/ being a visible presence and support as well as ensuring Louis Vuitton Promise standards are achieved
• Provide consistent and qualitative feedback, coach the team on the spot and coach your managers into coaching their own team

Job description

As a Louis Vuitton Store Manager, you will drive the overall store and team performance by setting clear goals, coaching leaders and maintaining luxury service standards, while building strong client relationships. By partnering with the Corporate and Regional teams, you will empower your leaders to drive initiatives while fostering a culture of collaboration and accountability. By prioritizing talent development and strategic execution, you will ensure the team embodies the Maison's values, consistently delivers client excellence, and champions business growth aligned with the Maison's vision and goals.

Job responsibilities

Team Management and Development

• Develop Managers to ensure their teams deliver exceptional client experience. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans Identify, recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
• Manage and motivate the team to drive the business: create a positive work environment/ empower the team, encourage innovative solutions

Client and Business Development

• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team...) and fostering synergies between categories Build a loyal Clientele, leveraging all clienteling tools
• Establish a client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR) Be aware of the competitive landscape and market trends

Role Model on Selling and Floor Management

• Lead by example on the floor, understand the Clients' needs, identify potential areas of improvement and cultivate a feel for the market trends
• Ensure business opportunities are maximized through efficient sales floor management/ being a visible presence and support as well as ensuring Louis Vuitton Promise standards are achieved
• Provide consistent and qualitative feedback, coach the team on the spot and coach your managers into coaching their own team

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered a salary within the range of USD $130,000 - $150,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.