Operations Associate

LVMH; Charlotte (NC); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Bonus potential

Medical insurance

Dental insurance

Vision insurance

Disability coverage

Paid time off

Employee discount

Two retirement plans

Job summary

Louis Vuitton is seeking a highly motivated Part Time Operations Associate at our Charlotte location. You will contribute to seamless back-of-house efficiency, manage inventory, support client services, and help maintain store standards under supervision of the Store/Operations Manager.

The role emphasizes detail, proactive problem-solving, and collaboration to deliver a refined luxury experience for our clients. Includes potential for bonus and comprehensive benefits.

Qualifications

• Retail operations experience preferred.
• Detail-oriented and organized approach.
• Ability to troubleshoot client delivery issues and maintain accuracy.

Responsibilities

• Ensure smooth store operations and back-of-house efficiency to elevate client experience.
• Support inventory lifecycle, cycle counts, transfers, and receiving processes.
• Prepare and wrap client merchandise with high standards and coordinate client delivery communications.
• Maintain store facilities and back-of-house organization, supporting overall store appearance.
• Assist with budget adherence, cash/credit policies, and compliance with operational procedures.

Skills

Inventory management

Client services

Back-of-house operations

Attention to detail

Team collaboration

Job description

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire. Louis Vuitton is seeking a highly motivated, organized, and service-oriented Part Time Operations Associate at our Charlotte location. With an undeniable passion for ensuring seamless back-of-house efficiency, you will play a crucial role in delivering a refined luxury experience for our worldly clientele. Reporting to the Store Manager or Operations Manager, you will be instrumental in upholding brand standards and supporting all operational processes. In this essential role, you will serve as a brand ambassador, meticulously managing inventory, supporting client services, and contributing to the optimal functioning of our boutique.

Job responsibilities

In this essential role, the Louis Vuitton Operations Associate will ensure the smooth functioning of store operations, directly contributing to back-of-house efficiency and an elevated client experience through key responsibilities including:

• Comprehensive Inventory Management: Supporting the team with the inventory lifecycle, from organization and cycle counts to adjustments, inter-store transfers, and the shipping/receiving process.
• Exceptional Client Services Support: Ensuring the highest standards in preparing and packaging client merchandise, and expertly managing all aspects of client delivery, communication, and tracking.
• Store Facility & Systems Maintenance: Collaborating with management to assist with the maintenance of the store facility, ensuring the organization of all back-of-house areas, and supporting overall store appearance.
• Financial & Policy Adherence: Assisting with budget management, enforcing cash/credit card policies, and ensuring strict adherence to all operational policies and procedures.
• Client Care & Aftersales Coordination: Facilitating the smooth flow of repairs and alterations, providing a superior client experience for services, and maintaining supplies for in-store repairs.

Profile

As a Louis Vuitton Operations Associate, your success relies on embodying a specific set of critical attitudes and skills essential for ensuring seamless operational efficiency and client satisfaction:

• Detail-Oriented & Organized: Demonstrating meticulous attention to detail in managing inventory, stock organization, and all back-of-house processes.
• Process-Driven & Compliant: Adhering strictly to and enforcing all operational policies, brand standards, and internal control directives.
• Proactive Problem-Solver: Adept at troubleshooting client delivery issues, assisting with store facility maintenance, and mitigating potential financial risks.
• Supportive & Collaborative: Providing essential operational support to store management and the team, contributing to efficient workflows and superior client service.
• Brand Ambassador: Consistently representing Louis Vuitton's values and attitudes in all operational duties, contributing to an elevated overall client experience.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate in the range of USD $20-$25 an hour plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions - *pending hours worked.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.