Store Manager - Ahwatukee Rider-First Brand Experience

Specialized Bicycle Components; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive health care

Dental

Vision

401(k) with match

Paid parental leave

Employee discounts

Job summary

Specialized Ahwatukee in Phoenix, AZ is seeking an experienced Store Manager to lead daily retail operations, deliver outstanding brand experiences, and drive profitability. You will mentor staff, coordinate events, and partner with local riders to enhance the customer journey.

The role emphasizes leadership, education through SBCU, and cross-functional collaboration to ensure world-class service and brand integrity at the point of sale.

Qualifications

• Experience and Passion for cycling and the Specialized brand.
• A current or former retail employee with 1+ years of experience preferred.
• Excellent communication with the ability to effectively interact with riders and team members.
• Must be able to work as business dictates which includes weekends.
• Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching.
• Able to lift at least 50lbs. or more and use proper lifting skills.
• Bike Shop Experience a plus.

Responsibilities

• Drive store profitability and topline revenue for the Specialized retail network.
• Lead and develop store staff and local operators.
• Deliver transformative, inclusive brand experiences for riders and staff.
• Host tours and explain retail processes and best practices.
• Manage performance and recruitment to build a strong team.
• Schedule shifts and ensure coverage for the showroom.

Skills

Passion for cycling

Excellent communication

Staff leadership

Customer service

Retail experience

Weekend availability

Standing for long periods

Job description

Specialized Ahwatukee in Phoenix, AZ is seeking an experienced Store Manager to lead daily retail operations, deliver outstanding brand experiences, and drive profitability. You will mentor staff, coordinate events, and partner with local riders to enhance the customer journey.

The role emphasizes leadership, education through SBCU, and cross-functional collaboration to ensure world-class service and brand integrity at the point of sale.