Store Manager

Extra Space Storage; Woodbridge (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading self-storage company where you can thrive in a supportive environment! As a Store Manager, you'll oversee daily operations and foster customer relationships, all while enjoying a balanced work schedule. With competitive wages, a monthly bonus opportunity, and a culture that promotes growth, this role offers a fantastic chance to advance your career. You’ll be part of a diverse team committed to excellence and customer satisfaction. If you're passionate about leadership and customer service, this role is your gateway to a rewarding career in the storage industry.

Benefits

Paid Time Off

401(k) Match

Health Savings Account Contribution

Wellness Program

Competitive Wages

Monthly Bonus Opportunity

Work/Life Balance

Qualifications

• 2+ years of customer-facing experience required.
• 1+ year in a leadership role preferred.

Responsibilities

• Manage daily operations of self-storage sites.
• Develop customer relationships and improve sales.

Skills

Customer Service

Leadership

Sales Skills

Cash Handling

Education

High School Diploma or GED

College Education

Job description

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

• This location is closed on Sundays.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

Benefits We Offer You

A work/life balance that allows you to work 5 days a week and be off work by 6pm.

Outstanding company culture with growth opportunities throughout the U.S.

Competitive starting pay + monthly bonus opportunity.

Paid Time Off accrued throughout the year, increasing with years of service.

Generous 401(k) match with Traditional and/or ROTH choices.

Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

EXTRAHealthy Wellness Program with rewards towards your medical premium.

Your Responsibilities

1. Manage the day-to-day operations of one or more sites.
2. Develop customer relationships by identifying their storage needs and providing solutions.
3. Improve sales objectives through unit rentals, unit insurance, and moving supplies.
4. Guide new customers through rental processes and agreements.
5. Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
6. Ensure the facility meets the highest cleanliness standards through general maintenance duties.
7. Work independently on daily tasks as well as cooperate with team members and other stores in the area.
8. Run errands for the facility and travel to other store locations.

Your Qualifications

1. 2+ years of customer-facing employment experience.
2. 1+ year of experience in a leadership or supervisory role preferred.
3. Current, valid driver’s license with access to a reliable personal vehicle (except in NYC).
4. High school diploma or GED equivalent required; a college education is a plus.

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales.

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we’ve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio.

The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners