Store Manager

Goodwill of Southwestern Pennsylvania; Washington (Washington County); On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to oversee the full operation of a retail location. You will lead the team, engage with program participants, donors, and customers, and ensure merchandise meets quality standards to improve the buying experience.

The role requires driving sales, managing budgets, and achieving profit objectives while maintaining strong customer service and efficient store operations, including weekend and holiday availability.

Qualifications

• High School diploma or equivalent with 3+ years in management.
• Associates' degree with 2+ years in management.
• Bachelors' degree with 1+ year in management.

Responsibilities

• Oversee day-to-day store operations and ensure targets.
• Lead and direct team, program participants, donors and customers.
• Maintain merchandise quality, quantity and presentation to enhance customer experience.

Skills

Customer service

Communication skills

Problem solving

Education

High School diploma or equivalent with management experience

Associates' degree with 2+ years management

Bachelors' degree with 1+ year management

Tools

Microsoft Office

Job description

Description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

Job Details

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

As the Store Manager you would be responsible for the overall day-to-day operation and success of a Goodwill retail store. Along with providing leadership and direction to the team, program participants, donors, and customers while ensuring that merchandise meets frequency and quantity and quality standards to enhance the customers buying experience.

Duties Will Also Include But Are Not Limited To

• Support the mission by achieving sales, budget, and profit objectives while ensuring that the store operates in an efficient manner.
• Have excellent oral/written communication skills and have a working knowledge of Microsoft Office Suite.
• Problem solving and organizational skills are required with a focus on customer service.

External Hiring Range: $60,000-$62,000/year

Schedule: Will vary, must be available to work weekends and holidays as required.

Travel: Yes, some local travel will be required.

Qualifications

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required. OR
• Associates' Degree AND 2 or more years’ experience in Management required. OR
• Bachelors' Degree AND 1 or more years’ experience in Management required.