Store Manager

Goodwill SWPA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 64,000; Full time

Job summary

Goodwill SWPA in Pittsburgh, PA seeks a Store Manager to oversee daily store operations, lead a retail team, and ensure merchandise standards while delivering exceptional customer service. The role drives sales, budget, and community impact through effective leadership and collaboration with staff and donors.

The position requires strong communication, organizational, and problem-solving skills, with availability for varied hours, including evenings and weekends, to meet store needs.

Qualifications

• High School Diploma or Equivalent AND 3+ years of management experience
• Associates' Degree AND 2+ years of management experience
• Bachelor's Degree AND 1+ years of management experience

Responsibilities

• Provide leadership to staff, program participants, donors, and customers to achieve sales and profit objectives.
• Ensure store operations align with merchandise standards and customer service expectations.
• Demonstrate strong communication, organization, and problem-solving skills in daily store management.

Skills

Leadership

Management experience

Customer service

Microsoft Office Suite

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Position Title: Store Manager

Job Category: Retail

Requisition Number: STORE004668

Full-Time

Pittsburgh, PA 15201, USA

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's \"Most Inspiring Companies\".

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store. This position will lead and direct the retail team, meeting merchandise standards to enhance customers' shopping experience. As the Store Manager, you will utilize your leadership skills and establish a career in retail management while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.


• Support the organization's mission by achieving sales expectations and delivering customer-focused service.


• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.


• Have a working knowledge of Microsoft Office Suite.

Status: Regular, Full-time, Exempt.

External Hiring Range: $60,000 - $64,000.

Schedule: Will vary, must be available to work evenings, weekends, and holidays as required.

Travel: Local travel may be required.

QUALIFICATIONS:

• High School Diploma or Equivalent AND 3 or more years' experience in Management required. OR


• Associates' Degree AND 2 or more years' experience in Management required. OR


• Bachelors' DegreeAND1 or more years' experiencein Management required

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel.


• Candidates are expected to complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, prior to their first day of employment.


• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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