Store Manager

Goodwill of Southwestern Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 60,000 - 64,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to oversee daily store operations, lead the retail team, and ensure merchandise standards to enhance the customer shopping experience. This role offers an opportunity to contribute to the community while advancing in retail management.

The position requires strong leadership, excellent communication, and the ability to work evenings, weekends, and holidays as needed. Local travel may be required.

Qualifications

• 3+ years’ experience in Management or equivalent with HS diploma.
• Associates' Degree with 2+ years in Management.
• Bachelors' Degree with 1+ year in Management.

Responsibilities

• Provide leadership and direction to staff, donors, and customers to achieve sales and budgets.
• Support the organization’s mission by delivering customer-focused service.
• Demonstrate strong communication, organization, and problem-solving skills.
• Utilize Microsoft Office Suite in daily workflow.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Management

Customer service

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s "Most Inspiring Companies".

Job Details

Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s "Most Inspiring Companies".

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

Position Summary

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store. This position will lead and direct the retail team, meeting merchandise standards to enhance customers’ shopping experience. As the Store Manager, you will utilize your leadership skills and establish a career in retail management while adding value to the community.

Duties Will Also Include But Are Not Limited To

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

Status:

Regular, Full-time, Exempt.

External Hiring Range:

$60,000 - $64,000.

Schedule

Will vary, must be available to work evenings, weekends, and holidays as required.

Travel

Local travel may be required.

Qualifications

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required. OR
• Associates' Degree AND 2 or more years’ experience in Management required. OR
• Bachelors' Degree AND 1 or more years’ experience in Management required

Required Clearances, Licences, And Certifications

• Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel.
• Candidates are expected to complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, prior to their first day of employment.
• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.