Store Manager

Ocean State Job Lot; Waldorf (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in teen retail is seeking a passionate Store Manager who thrives in a dynamic and fast-paced environment. This exciting role involves recruiting, training, and managing a talented team while driving sales and ensuring exceptional customer experiences. With a focus on personal growth and development, you'll have the opportunity to shape the store's culture and lead initiatives that align with the company's vision. Join a vibrant team where creativity, fashion, and community intersect, and embark on a fulfilling career path that promotes from within. If you're ready to make an impact and inspire others, this position is for you!

Benefits

40% Employee Discount

Team-Oriented Environment

Career Advancement Opportunities

Qualifications

• 1-2 years of retail sales experience required.
• Excellent interpersonal and customer service skills essential.

Responsibilities

• Recruit, hire, train, and manage store personnel effectively.
• Meet and exceed store and personal sales goals.

Skills

Retail Sales Experience

Interpersonal Skills

Customer Service Skills

Ability to Work in Fast-Paced Environment

Coaching and Feedback

Loss Prevention Practices

Education

Completion of Manager in Training Programs

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Store Manager

Location:

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.