Assistant Store Manager

Sprouts Farmers Market; Waldorf (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a dynamic and forward-thinking company as an Assistant Store Manager, where you will lead a passionate team dedicated to providing exceptional customer experiences. In this role, you will oversee daily operations, drive sales growth, and foster a culture of excellence. Your leadership will inspire a team committed to maintaining high standards of service and compliance. This position offers an exciting opportunity to make a significant impact in a fast-paced retail environment while ensuring a positive shopping experience for customers. If you thrive in a collaborative atmosphere and are eager to develop your leadership skills, this role is perfect for you.

Qualifications

• Experience in retail management with a focus on customer service.
• Ability to lead and motivate a diverse team effectively.

Responsibilities

• Drive store sales and manage operations in the absence of the Store Manager.
• Motivate and develop team members to exceed customer expectations.
• Ensure compliance with safety and food standards.

Skills

Leadership

Customer Service

Inventory Management

Team Development

Communication

Education

High School Diploma

Associate's Degree in Business Management

Job description

Overview

At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Responsibilities

• Positively shape the store culture by modeling leadership behaviors aligned with Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and modeling Sprouts leadership behaviors.
• Celebrate store successes and identify opportunities for continuous improvement.
• Enhance customer satisfaction by positioning and teaching team members to exceed expectations.
• Demonstrate advanced product knowledge when assisting customers and training team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge effectively.
• Provide and receive constructive feedback for effective communication and collaboration.
• Address emergencies, crises, equipment failures, and resolve issues with urgency.
• Manage inventory, labor, and expenses to meet sales targets, with P&L ownership.
• Maintain compliance with safety and food safety standards, as measured through audits.
• Identify and address safety, security, and loss prevention concerns with the BPS team.
• Ensure compliance with all legal and company regulations related to labor, health, safety, and sanitation.
• Drive sales growth and store experience through standards like Educate and Enrich, ensuring store conditions, ad directives, and product knowledge are maintained.
• Oversee inventory management, including ordering, receiving, stocking, and rotation, with attention to freshness and sanitation.
• Oversee invoicing and report discrepancies to suppliers.
• Lead backroom organization, cleanliness, and safety.
• Build and maintain sales floor displays according to company standards.
• Ensure all products are fresh, labeled, and accurately priced.
• Oversee price changes and stay updated on sale prices.