Join to apply for the Store Manager role at Hot Topic
At Hot Topic, we’re passionate about music, pop culture, and creating an exceptional in-store experience for our customers and employees.
We’re seeking a Store Manager to lead our store by achieving sales targets, recruiting, developing, and managing performance. You’ll be a retail leader who handles challenges, develops talent, and provides excellent customer service. Essentially, you’re a superhero in retail.
What You'll Do
- Achieve sales and comparable sales goals, focusing on results and customer engagement.
- Recruit, develop, and retain a passionate, collaborative team.
- Create buzz and customer engagement through social media, store web applications, and clienteling.
- Lead a well-organized business with a balance of structure, delegation, autonomy, and customer-first practices.
- Monitor shrink/loss prevention, payroll, schedules, and external factors affecting the business.
- Communicate with retail leadership and HQ about trends and customer feedback.
- Use sales reports and data to inform strategy and meet sales targets.
- Manage store operations, adapt to new technologies, communicate policies, and control spending.
- Merchandise the store effectively, leveraging planograms and launching promotions timely.
- Mentor and recognize staff, building a talented team through ongoing development.
What You'll Need
- 1-2 years of retail management experience leading successful teams, with skills in communication, recruiting, and operations.
- A high school diploma or GED; a degree is a plus.
- Ability to adapt to the fast-changing retail environment and handle unexpected challenges.
- Interest in pop culture fandoms and music trends.
- Ability to navigate the store, merchandise products, and lift up to 50 pounds.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion, Manufacturing, Retail