Store Manager

Hot Topic; Monroe (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Hot Topic is seeking a Store Manager in Monroe, Louisiana to lead the store in achieving sales objectives and developing a passionate team. You will manage operations, communicate with leadership, and ensure top-notch customer engagement. Ideal candidates have at least 1-2 years of retail management experience, excellent communication skills, and a passion for pop culture. This role offers the opportunity to shape the in-store experience and achieve sales success.

Qualifications

• At least 1-2 years of retail store management experience.
• Ability to adapt to fast-changing retail situations.
• Physical ability to handle merchandise weighing up to 50 pounds.

Responsibilities

• Ensure that the store achieves sales goals.
• Recruit, develop, and retain a passionate team.
• Lead the team in customer engagement efforts through social media.

Skills

Communication

Recruiting

Operations

Education

High school diploma or GED equivalent

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

What You’ll Do

• Ensure that your store achieves the sales plan and/or comp sales goals.
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you.
• Lead the team to create buzz and customer engagement through social media, store web applications, and clienteling.
• Lead an operationally sound business; bring the right balance of organizational structure, delegation & autonomy, and customer‑first selling practices.
• Keep watch on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to guide strategy to hit sales targets.
• Adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed).
• Merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.
• Build a bench of equally talented, passionate staff through mentorship, recognition, and feedback.

What You’ll Need

• At least 1‑2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising).
• A high school diploma or GED equivalent. If you have a degree, even better.
• Adaptability to the fast‑changing retail industry and ability to handle curveballs.
• Open‑minded and inquisitive regarding pop culture fandoms & music trends.
• Physical ability: able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.