Store Manager

Kroger; Toledo (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to oversee daily operations and ensure exceptional customer experiences. This role involves leading a dedicated team, driving sales, and maintaining store standards for cleanliness and compliance. With a focus on community engagement and team development, the position offers a unique opportunity to make a significant impact in a thriving retail environment. If you are passionate about leadership and customer service, this is the perfect chance to elevate your career in a supportive and innovative setting.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity and paternity leave

Tuition assistance

Disability insurance

Student loan assistance

Qualifications

• 3+ years of experience in retail management or similar role.
• Successful completion of Leadership Essentials Program is required.

Responsibilities

• Lead store teams to ensure customer readiness and operational efficiency.
• Achieve sales and profit goals through effective management.

Skills

Leadership

Customer Service

Financial Management

Team Development

Operational Management

Education

High School Diploma or GED

Bachelor's Degree

Job description

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Position Summary:

Responsible for making daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety, and regulatory compliance. Manage the overall day-to-day operations of the store, including training and developing effective store associates to achieve desired sales and profit results. Coach and develop all store associates through both formal and informal interactions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities:

1. Lead store teams in the planning, implementation, and execution of merchandising and operational initiatives to have the store customer-ready every day.
2. Work with store assistant leaders, department leaders, and store associates to identify opportunities, develop solutions, and create action plans for implementation.
3. Achieve or exceed weekly, period, and annual sales, revenue, and profit goals.
4. Drive cost-effective sales by collaborating with store leaders to maximize sales, reduce shrink, and improve departmental contributions.
5. Discuss store-level financial performance, including developing budgets and targeted goals with store leaders.
6. Understand and respond to the competitive landscape within the district and store.
7. Demonstrate inclusive leadership, expect inclusive behavior from associates, and support store, district, and division teams.
8. Utilize field merchandising teams to help store departments achieve financial goals and ensure communication and execution of marketing plans.
9. Promote strong relationships with local community organizations served by the store.
10. Build proactive relationships with union officials if the store is covered by a collective bargaining agreement (CBA).
11. Communicate necessary information to store associates to enable effective duties execution.
12. Oversee and manage store staffing, retention, and turnover reduction.
13. Provide timely feedback on individual and departmental performance.
14. Manage labor and supply costs daily to meet customer service and financial targets.
15. Ensure compliance with laws, regulations, and division policies.
16. Maintain technical and professional skills, staying current with industry trends.
17. Supervise and coach direct reports, complete performance reviews, and provide feedback.
18. Perform essential job functions with or without reasonable accommodations.

Qualifications:

1. High School Diploma or GED.
2. 3+ years of experience and satisfactory performance as an assistant store leader or similar role.
3. Successful completion of the division's Leadership Essentials Program.
4. Bachelor's Degree (preferred).
5. Experience overseeing financial responsibilities, including budget preparation and management.
6. Additional retail and supervisory experience of 3+ years.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Customer Service, Training, Management
• Industry: Retail

Referrals can increase your chances of interviewing at Kroger by 2x.

Inferred Benefits:

Medical insurance, Vision insurance, 401(k), Paid maternity and paternity leave, Tuition assistance, Disability insurance, Student loan assistance.

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