Store Manager

Bennetts Company; Thompson Falls (MT); On-site; USD 45,000 - 70,000; Full time

Job summary

Bennetts Company in Thompson Falls, MT seeks a Store Operations Leader to oversee all store functions, drive sales, and manage a team across staffing, training, and execution of core processes. You will ensure effective ordering, receiving, stocking, presentation, and customer service while upholding company policies and safety standards.

The role focuses on leadership, performance management, and operational excellence to maintain a secure, profitable retail environment in a dynamic market.

Qualifications

• Experience leading store operations and managing a team.
• Strong staff coaching, performance evaluations, and discipline.
• Ability to analyze sales, inventory, and expenses to improve profitability.

Responsibilities

• Recruit, train, and retain qualified employees while ensuring staffing levels.
• Conduct performance evaluations and provide coaching or corrective action as needed.
• Communicate expectations for performance, conduct, safety, and policies; run meetings and events.
• Lead store opening/closing duties and ensure operational readiness.
• Analyze operating statements to identify trends in sales, profitability, inventory turns, expenses, shrink, and errors.
• Oversee ordering, inventory controls, and replenishment to meet in-stock targets.
• Manage merchandising, pricing, signage, and presentation per standards.
• Maintain inventory accuracy and security, including cash handling and loss prevention.

Skills

Leadership

People management

Customer service

Operational planning

Communication

Job description

responsible for leading all store operations and managing employees, ensuring effective planning and execution of core store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support.
Key Responsibilities

• Recruit, select, train, and retain qualified employees; ensure proper staffing and compliance with labor laws and company policies.
• Conduct performance evaluations, provide coaching/counseling, identify improvement needs, and manage performance up to termination.
• Communicate expectations for performance, conduct, and safety; coordinate meetings/events to reinforce policies and security.
• Lead store opening/closing duties and ensure consistent operational readiness.
• Analyze operating statements to identify trends in sales, profitability, inventory turns, expenses, shrink, and errors.
• Manage ordering and inventory controls to meet or exceed in-stock targets; review replenishment and cycle count results.
• Oversee merchandise staging, stocking, presentation, pricing, and signage according to established standards.
• Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure financial integrity through cashier accountability, key control, and adherence to security and cash control procedures.
• Provide customer service leadership and maintain a clean, safe, and secure store environment.
• Follow Standard Operating Procedures and ensure employee compliance; complete required paperwork and documentation accurately.