Store Manager

Walgreens; St. Louis (MO); On-site; USD 50,000 - 120,000; Full time

Job summary

A leading company in retail is seeking a Store Manager to oversee operations, enhance customer experience, and drive sales performance. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a commitment to team development. This role offers a competitive salary and the opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3 years of retail management experience with a Bachelor's degree.
• 5 years of retail management experience with a High School Diploma/GED.
• Licensed pharmacy technician or pharmacy assistant as required by state law.

Responsibilities

• Manage store operations and improve sales and profitability.
• Supervise customer service and staff performance.
• Analyze financial data and develop growth strategies.

Skills

Customer Service

Team Management

Financial Analysis

Inventory Management

Education

Bachelor’s degree in related field

High School Diploma/GED

Job description

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Job Objectives

Manages the operation of a Walgreens store, aiming to improve sales, profitability, and image through proper merchandising, protection of store assets, team member development, and delivering a distinctive customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitor and analyze customer service, provide training, and develop improvement plans.
• Greet and assist customers and clinic patients.
• Model and share customer service best practices to ensure a delightful experience.
• Resolve customer complaints and address special needs.

Operations

• Supervise store and pharmacy operations, including staffing and scheduling.
• Oversee financial controls, cash handling, and bookkeeping.
• Manage merchandising, inventory, and store presentation.
• Ensure compliance with laws and company policies.
• Handle repairs, emergencies, and technology systems.

Daily Planning and Execution

• Assign daily responsibilities and set team expectations.

Business Performance Management

• Analyze financial and performance data to develop growth strategies.
• Review KPIs and asset protection data, and work with pharmacy and clinic teams to optimize performance.

Business Planning

• Identify sales opportunities and manage inventory levels.

People and Performance Management

• Manage team performance, recruitment, training, and employee development.
• Address performance issues and ensure fair treatment.

Training and Personal Development

• Participate in training programs and obtain necessary licensure or certification.
• Engage in self-development and learning about retail and pharmacy fields.

Communications

• Serve as liaison between district, corporate, and store.
• Conduct community outreach and participate in events.

Qualifications

• Bachelor’s degree with 3 years retail management experience or High School Diploma/GED with 5 years retail management experience.
• Licensed pharmacy technician or pharmacy assistant as required by state law, or licensed RPh.
• Willingness to work flexible hours including evenings and weekends.

Additional Details

This position offers a salary range of $50,000 - $120,000, depending on experience and location. Walgreens is an equal opportunity employer and considers qualified applicants regardless of criminal history.