Store Manager

Sleep Number Retail Corporation; Springfield (IL); On-site; USD 80,000 - 94,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) plan

Paid time off

Career development

Job summary

Sleep Number Retail Corporation is hiring a Retail Sales Manager to lead a store team and deliver a world-class customer experience. You will drive sales through a proven process, recruit and coach talent, and manage store operations with a focus on results.

You’ll lead by example in a fast-paced environment, utilizing Sleep Number programs to boost traffic and achieve ambitious goals, while ensuring compliance with company policies and delivering excellent service.

Qualifications

• 3+ years of proven sales management or team leadership experience.
• Strong ability to recruit, train, engage, and retain top talent.
• Adept with store tech including POS systems and sales demos.
• Energetic leader who drives results in a fast-paced environment.
• Authorized to work in the United States and fluent in English.

Responsibilities

• Lead store operations, recruiting, training and sales functions.
• Deliver world-class customer experiences using Sleep Number processes.
• Communicate product features, promotions, and store procedures clearly.
• Coach team, generate local market awareness and drive traffic.
• Achieve and exceed sales goals through accountable leadership.

Skills

Leadership

Sales coaching

Customer focus

Schedule flexibility

Tech savvy

Education

High school diploma

Tools

POS systems

iPad / demos

Job description

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose - improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you'll be part of a team redefining what's possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader.

The Opportunity - What You’ll Do

Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver "the best sleep of their life." Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching. Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness. Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful "Sleep Experts" and consistently exceeding sales goals.

What you Bring

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
• Prior success recruiting, training, engaging and retaining top talent.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.
• Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency.
• Second language skills encouraged.
• Minimum H.S. diploma or equivalent required.
• Additional education and training preferred.

What You’ll Get

• Most team members earn a salary of $80,000-$94,000 annually; actual earnings vary and are not guaranteed.
• Guaranteed base pay of $22/hour, along with uncapped commission and bonus potential.
• Non-draw commission structure.
• The benefit of working for an industry leading brand.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life-changing sleep.

Wellbeing

At Sleep Number, wellbeing isn’t a program-it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep. Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.