Store Manager

Chinook Lumber; Snohomish (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid on-the-job training

Comprehensive benefits package

Lunch and learn professional development sessions

Job summary

Chinook Lumber in Snohomish is seeking a motivated Store Manager to lead the retail team in delivering exceptional customer service. You will be responsible for store profitability, employee training, and ensuring safety protocols are followed. This full-time role requires strong managerial skills, and experience in the construction or building products industry is preferred. We offer comprehensive benefits, skills development, and a supportive team environment focused on success.

Qualifications

• Managerial experience in a retail setting is required.
• Experience in the construction or building products industry preferred.
• Candidates should be outgoing, friendly, and skilled communicators.

Responsibilities

• Lead retail sales, ensuring excellent customer service.
• Manage store-level profitability and customer experience.
• Train new employees in daily systems and processes.

Skills

Excellent people skills

Service oriented

Safety commitment

Proficient in Windows

Education

Bachelor’s Degree

Tools

BisTrack

WMS computer systems

Job description

Chinook Lumber is synonymous with quality. We proudly offer our customers premium lumber, quality building materials, and dependable advice through an educated and dedicated workforce. We believe that our commitment to service can only be achieved through dedication to our employees. As such, we provide an informal yet professional work environment, valuing safety, teamwork and collaboration. We believe that our team’s success is our success, which is why we offer excellent pay and benefits, skills development, and professional growth opportunities to all of our employees.

Job Summary

We’re looking for a self-motivated individual who is personable, organized, and can thrive in a fast-paced environment. As a Store Manager, you are the coach, mentor and disciplinarian for the inside front counter retail team. Leadership is the name of the game and people are the focus, whether they be customers or employees. The location is an LBM facility dealing with contractors and retail customers. Retail, with all its joys and challenges, is the largest part of our everyday life.

This is a full-time position Monday through Friday, 5 days per week, with an occasional Saturday as needed.

You are

You are outgoing, friendly, and a skilled communicator who thrives in a retail. The lumber and building world interests you, and you enjoy working in a team environment. You understand that doing things the right way isn’t always the easy way, and you’re not afraid of hard work. A calming influence in the face of chaos with an ever-watchful eye on safety would describe your demeanor.

Responsibilities

• Store level profitability and the customer experience
• Primary leadership role in retail sales (customer service and counter sales) including scheduling
• Inventory accuracy in the store
• Facilitate efficient use of people horsepower to maintain a positive customer experience
• Ensure new employees are trained in the proper use of the daily systems and processes
• Work with the front counter sales staff to solve challenges related to sales order processing in the inventory and transactional computer systems
• Coach and mentor employees to their full potential
• Retail sales cash drawer integrity
• Merchandising retail space and branch appearance
• Responsible for employee evaluations at appropriate times (New Hire follow up & annual)
• Ensure proper safety protocol is followed by all employees and customers

Qualifications

Candidates for this position must have excellent people skills, be service oriented and committed to safety. Experience in the construction or building products industry preferred. Managerial experience in a retail setting is required. Must be proficient in a Windows computer environment. Bachelor’s Degree a plus. BisTrack or WMS computer systems, or equivalent, experience a plus.

Certificates, Licences, Registrations

• Valid driver’s license with a clean driving record

At Chinook, we see our staff as a team. Your success is our success, and we invest in our employees through paid on-the-job training, product knowledge sessions, safety training, lunch and learns and other professional development opportunities. We respect your personal time, which is why we don't schedule meetings outside of work hours.

We’re also proud to offer our employees a comprehensive benefits package, including: