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Walgreens Store Manager in SIKESTON, Missouri
Job Description:
Job Objectives
Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
- Greets customers and clinic patients, and offers assistance with products and services.
- Models and shares customer service best practices with all team members.
- Resolves customer complaints and helps respond to customers’ special needs.
Operations
- Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
- Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
- Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands.
- Analyzes inventory trends and supervises inventory management.
- Ensures execution of District Manager operational feedback.
- Implements store organization through proper hiring and placement.
- Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Manages operations of assigned location including strict compliance with applicable laws and regulations.
Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
Business Performance Management
- Analyzes financial and performance data; develops action plans to increase sales and control costs.
- Reviews KPIs daily and prepares to discuss with district management.
- Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance performance.
People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition.
- Makes hiring, promotion and termination decisions.
- Communicates regularly with team members through discussions and meetings.
Training and Personal Development
- Participates in company and on-the-job training to improve skills and productivity.
- Seeks self-development by monitoring own performance and learning about retail and management.
Communications
- Serves as liaison between district, corporate and the store.
- Conducts community outreach.
Job ID: 1577268BR
Title: Store Manager
Company Indicator: Walgreens
Employment Type: Full-time
Job Function: Retail
Full Store Address: 299 N MAIN ST, SIKESTON, MO, 63801-04211-09301-S
External Basic Qualifications:
- Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
- Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
- Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications:
- Bachelor’s Degree.
- PTCB or ExCPT Certification.
- Three years retail management experience.
We will consider employment of qualified applicants with arrest and conviction records.