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Store Manager

CH Carolina Herrera

Scottsdale (AZ)

On-site

USD 70,000 - 81,000

Full time

3 days ago
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Job summary

A leading company in luxury lifestyle is seeking a Store Manager in Scottsdale. The ideal candidate will oversee store operations, drive sales performance, and ensure exceptional customer service while leading a team in a high-paced environment. With a focus on client satisfaction and team development, this role demands strong leadership and management skills.

Benefits

Health Insurance
Vision Insurance
Paid Time-Off
Flexible Spending Account (FSA)
Life Insurance
Employee Discount
401(k)
401(k) matching

Qualifications

  • Minimum 3-5 years retail management experience, preferably in luxury fashion.
  • Strong experience in creating and maintaining clientele relations.
  • Bi-lingual (Spanish) is a plus.

Responsibilities

  • Achieving and exceeding all qualitative and quantitative targets for the store.
  • Maintaining exceptional customer service standards.
  • Recruitment, evaluation, and motivation of the store staff.

Skills

Leadership
Customer service
Communication
Sales performance

Education

High school education or equivalent experience

Job description

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Direct message the job poster from CH Carolina Herrera

Recruitment, leading with passion for people, talent acquisition, and commitment to diversity, equity, and inclusion.

Store Manager: Scottsdale CH Carolina Herrera

Company mission

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent brands in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

CH Carolina Herrera is part of STL Sociedad Textil Lonia, a global company with more than 800 stores in 43 different countries, and a team of more than 2500 employees.

Talent, innovation and constant growth can be found at the core of this dynamic and creative group. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.

  • Health Insurance
  • Vision Insurance
  • Paid Time-Off
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Employee Discount

The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Boutique.

Leading an enthusiastic and experienced team, the Store Manager will be responsible for:

  • Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
  • Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented
  • Maintaining exceptional customer service standards, and keeping excellent relationships with our key clients (Client book maintenance and development)
  • Stock control, cash management, sales forecasts, and daily reports
  • Recruitment, evaluation, and motivation of the store staff. Creating a cohesive team that works together to continually exceed the goals set
  • Staff training and development (products/procedures/sales techniques) following the company policies and procedures
  • Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards
  • Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
  • Guaranteeing that all safety and security standards are adhered to
  • Setting and controlling all individual and store sales goals, KPI´s, and tasks; taking corrective action when necessary
  • Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers
  • Minimum 3- years retail management experience, preferably in fashion luxury brands
  • Have a proven track record in fashion forward and customer orientation
  • Strong experience in creating and maintaining clientele relations
  • Excellent communication and negotiation skills
  • Ability to lead, develop, motivate and influence people
  • Business Vision, Analysis and Decision Making
  • Results oriented
  • Ability to work under pressure while maintaining a positive attitude
  • Bi-lingual (Spanish) is a plus

For more information regarding our company and products please visit:

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job Type: Full-time

Pay: Starting at $70,000 per year

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Experience:

  • luxury retail: 3 years (Preferred)
  • Retail management: 5 years (Required)

Work Location: In personThe ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

  • Set and execute sales performance goals to increase profitability
  • Hire, train, and assess store employee's productivity and performance
  • Maintain orderly, presentable appearance of the store
  • Oversee stock and store operations

Qualifications

  • High school education or equivalent experience
  • 2+ years' store management experience
  • Customer centric with a positive attitude
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management
  • Industries
    Apparel & Fashion and Retail Apparel and Fashion

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Pension plan

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