Store Manager

Boot Barn; Rockford (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Boot Barn is seeking a retail management professional to lead store operations in Rockford, Illinois. The ideal candidate will have an Associate's Degree and 2 to 4 years of experience in retail management, with strong leadership and customer service skills. This role involves managing a team, ensuring customer satisfaction, and maintaining store standards. Benefits include a generous discount, medical insurance, and opportunities for growth as the company expands.

Benefits

50% off Exclusive Brands

40% off third-party brands

Paid Time Off

Medical, Dental, Vision and Life Insurance

401(k) plan with company matching

Flexible schedules

Opportunities for growth

Qualifications

• 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams.
• Availability to work various shifts including nights and weekends.

Responsibilities

• Promote a culture of customer engagement and improve service.
• Communicate effectively with team members and customers.
• Ensure the needs of store partners and customers are met.

Skills

Customer Service

Time Management

Organizational Skills

Leadership

Education

Associate's Degree

Job description

• Associate's Degree and / or 2 to 4 years of experience in retail store management
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

COMPETENCIES

• Customer Centric / Sales Driven Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
• Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community.
• Expert Knowledge - Exhibits experience and expertise in all aspects of the business : industry and sales acumen, products and fit, and the local and Western community.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

• plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
• Merchandise discount : 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, Dental, Vision and Life Insurance.
• 401(k) plan with generous company matching.
• Flexible schedules and work / life balance.
• Opportunities for growth at every level we are opening 50+ new stores each year.
• Compensation varies based on geography, skills, experience, and tenure

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing or walking for 75% of schedule shifts.
• Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
• Ability to use a ladder and / or step stool occasionally.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Sedentary : Limited activity, no lifting, limited walking

Light : Office work, some lifting, bending, stooping or kneeling, walking

X ] Moderate : Mostly standing, walking, bending, frequent lifting

Arduous : Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.