Store Manager

Dollar General; Richmond (VA); On-site; USD 65,000 - 80,000; Full time

Job summary

Dollar General in Richmond, VA seeks a Store Manager to oversee daily store operations, lead and develop associates, manage schedules, and ensure exceptional customer service and loss prevention. You will monitor inventory, merchandising, and safety, while partnering with district leadership to hit sales and cost targets.

Ideal candidates have retail leadership experience, strong communication and organizational skills, flexibility to work evenings and weekends, and a commitment to serving

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Effective interpersonal abilities, including clear and professional Communication.
• Proven leadership in Store Management, including staff supervision, scheduling, and operations.

Responsibilities

• Oversee daily store operations and ensure excellent customer service.
• Lead and develop store associates, manage scheduling, and monitor inventory levels.
• Merchandise products, maintain a clean, safe, and organized store environment.
• Analyze sales performance and collaborate with district leadership to achieve goals.

Skills

Customer service

Communication

Leadership

Loss prevention

Retail experience

Flexible hours

Attention to detail

Education

High school diploma

Business or retail management education a plus

Job description

Company Description

Dollar General is a national retailer with approximately 20,000 stores, focused on Serving Others for over 85 years. The company provides convenient access to quality products at a great value, offering both trusted national brands and high-quality private labels. Dollar General serves neighborhoods across the country, helping customers save time and money so they can focus on what matters most. The company is committed to supporting team members who seek meaningful careers and better lives for themselves, their families, and their communities. Dollar General promotes a culture that emphasizes service, opportunity, and growth.

Role Description

The Store Manager role at Dollar General in Richmond, VA is a full-time, on-site position responsible for overseeing all daily store operations. The Store Manager leads and develops store associates, manages scheduling, and ensures excellent customer service and satisfaction. This role includes monitoring inventory levels, merchandising products, and maintaining a clean, safe, and organized store environment. The Store Manager is accountable for cash handling, retail loss prevention, and adherence to company policies and procedures. Additionally, the Store Manager analyzes sales performance, implements promotional activities, and collaborates with district leadership to achieve operational and financial goals.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Effective interpersonal abilities, including clear and professional Communication.
• Proven leadership in Store Management, including staff supervision, scheduling, and operations.
• Knowledge of Retail Loss Prevention practices and adherence to safety and security standards.
• Experience in retail or related customer-facing environments, preferably in a supervisory role.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Solid organizational, problem-solving, and decision-making skills with attention to detail.
• High school diploma or equivalent required; additional education in business or retail management is a plus.
• Ability to stand, walk, lift, and move merchandise as part of regular store operations.