Store Manager

Dollar General; Rocky Mount (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General in Rocky Mount, NC is seeking a Store Manager to oversee daily operations, open/close procedures, merchandising, inventory, and cash handling.

You will lead and coach store associates, set performance expectations, manage schedules and labor, monitor sales, ensure policy compliance, and support community engagement.

Qualifications

• Strong customer-focused skills with the ability to resolve issues effectively.
• Demonstrated leadership in store management, supervising teams and driving results.
• Effective verbal and written communication to guide staff and assist customers.

Responsibilities

• Oversee daily store operations including opening/closing procedures, merchandising, inventory and cash handling.
• Lead and coach store associates, set clear performance expectations, monitor sales and manage labor and expenses.
• Ensure compliance with company policies, safety standards and loss prevention practices; resolve customer concerns; maintain a clean, organized store; engage with the community.

Skills

Customer service

Store leadership

Communication

Loss prevention

Team supervision

POS systems

Flexible schedule

Education

High school diploma or equivalent

Business/retail management education (preferred)

Job description

Company Description Dollar General is a long-standing retail leader that has been Serving Others for nearly 85 years, with approximately 20,000 stores in communities across the United States. The company focuses on convenience, quality, and value so customers can quickly access everyday essentials and return to what matters most in their lives. Dollar General offers a mix of high-quality private label products and nationally recognized brands. The organization is committed to supporting individuals who want to build meaningful careers and improve life for themselves, their families, and their neighbors. Team members are encouraged to contribute to a culture that is “Here for What Matters” in the communities they serve.
Role Description The Store Manager role at Dollar General is a full-time, on-site position based in Rocky Mount, NC. The Store Manager oversees daily store operations, including opening and closing procedures, merchandising, inventory management, and cash handling. This role is responsible for leading and coaching store associates, setting clear performance expectations, and fostering a customer-focused environment. The Store Manager monitors sales performance, manages labor and expense controls, and ensures compliance with company policies, safety standards, and retail loss prevention practices. This position also involves resolving customer concerns, maintaining a clean and organized store, and supporting community engagement efforts that reflect Dollar General’s mission and values.
Qualifications

• Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to build positive relationships and resolve issues effectively.
• Demonstrated leadership in Store Management, including supervising teams, coordinating daily operations, and driving sales and performance results.
• Effective Communication skills, both verbal and written, to provide clear direction, feedback, and support to team members and customers.
• Knowledge of Retail Loss Prevention practices, including monitoring compliance, identifying risks, and implementing measures to reduce shrink.
• Previous retail or store management experience, preferably in a high-volume or value-focused environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
• Proficiency with basic computer applications and point-of-sale systems.
• High school diploma or equivalent; additional education in business, retail management, or a related field is a plus.
• Capacity to stand, walk, lift, and move merchandise throughout the shift, in accordance with job-related physical requirements.