Store Manager

Ocean State Job Lot; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in a fast-paced retail environment. This role is essential for driving sales and enhancing customer experiences while fostering a culture of growth and development among staff. If you have a passion for retail and a knack for leadership, this position offers an exciting opportunity to make a significant impact in a store that celebrates self-expression and community engagement. Join a company that values creativity and teamwork, and help shape the future of retail for teens.

Benefits

40% Employee Discount

Team Environment

Career Advancement Opportunities

Qualifications

• 1-2 years of retail sales experience required.
• Strong interpersonal and customer service skills are essential.

Responsibilities

• Recruit, hire, train, and manage store personnel.
• Meet and exceed sales goals and performance standards.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Team Management

Problem Solving

Education

High School Diploma or Equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Store Manager

Location:

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

1. Meet and exceed store and personal sales goals and standards of performance
2. Recruit, interview, and hire high-caliber employees with in-store needs
3. Train and develop a successful sales team
4. Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
5. Ensure that all company initiatives are properly implemented and to the standard of the company direction
6. Conduct monthly performance reviews
7. Recognize talented staff and develop them for growth within the company
8. Supervise and manage all aspects of daily store operations
9. Supervise and manage all aspects of Loss Prevention practices
10. Plan weekly staffing schedules in compliance with schedules policy
11. Provide a fun, full service experience to all customers
12. Resolve customer issues effectively
13. Understand the Journeys culture and demonstrate it to the team

MINIMUM REQUIREMENTS

1. 1–2 years retail sales experience
2. Excellent interpersonal and customer service skills
3. Desire to succeed in fast-paced retail environment
4. Willingness to learn
5. Completion of all training programs leading up to Manager in Training position or equivalent training
6. Ability to work 45 hours per week
7. Ability to work night and weekend shifts
8. Ability to climb, reach, bend, and lift up to 50 pounds
9. Stand for long periods of time
10. Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state