Store Manager in Training

Insomnia Cookies; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training in Pittsburgh! This exciting role offers the chance to lead a dynamic team in a fun environment while ensuring excellent customer service. With competitive hourly compensation, comprehensive benefits, and achievable growth opportunities, you'll be part of a unique company that values its employees and offers perks like free cookies with every shift. If you're passionate about hospitality and ready to take on a leadership role, this is the perfect opportunity for you!

Benefits

Market competitive hourly compensation

Eligibility for end of period store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days of Wellness

Job stability

Growth and promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year of supervisory experience in restaurant or retail.
• Experience with conducting in-person interviews.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for potential new hires.

Skills

Supervisory experience

Point of Sale (POS) systems

MS Office proficiency

Customer service skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Pittsburgh, PA (Oakland) location. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Ensure staff adherence to Insomnia Cookies’ standards (baking, uniform, policies)
• Upselling and ensuring excellent customer service, with all team members also upselling

Desired skills/experience:

• At least 1 year of supervisory experience in restaurant or retail
• Experience conducting in-person interviews of hourly staff
• Point of Sale (POS) systems experience
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Availability for a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us:

Founded in a college dorm room by Seth Berkowitz, Insomnia Cookies has become a cult brand known for its warm, delicious delivery and expanding footprint of over 300 stores globally. We are revolutionizing the cookie game by truly "Imagining What’s Possible"!