Store Manager

BoDesign; Orchard (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Store Manager to oversee operations, drive sales, and ensure exceptional customer service. The role requires strong leadership, strategic planning, and a focus on team development. Ideal candidates will have a degree in Business Management and relevant retail experience.

Qualifications

• 3–5 years of retail experience.
• At least 2 years of experience managing a team.

Responsibilities

• Oversee overall store operations and drive sales performance.
• Supervise, train, and plan succession for employees.
• Manage inventory levels and maintain contact with suppliers.

Skills

Communication

Leadership

Problem Solving

Organizational Skills

Education

Diploma or Degree in Business Management

Job description

At BoConcept, we believe our people are the driving force behind our success. As we continue to grow, we are committed to creating opportunities for our team to grow with us. We foster a healthy, safe, and engaging work environment built on trust, accountability, and collaboration.

Store Manager Role

The Store Manager works closely with the Regional Operations Manager and is responsible for overseeing the overall operations of the store. This includes driving sales and service performance while implementing innovative and productivity-focused initiatives. The role involves identifying business opportunities and managing operational and service excellence strategies to ensure the store's success.

What We're Looking For:

• Strategise and develop execution plans for the team to deliver brand, sales, and service goals and targets.
• Collaborate with management to develop budgets and evaluate business financial performance regularly.
• Build a CRM program for the team to establish rapport and cultivate relationships with customers.
• Monitor merchandising presentation and visual display.
• Develop and ensure follow-through on a service recovery framework for crisis management.
• Ensure business continuity management in retail operations.
• Supervise, train, and plan succession for employees in customer service, interior styling, sales, service, and visual merchandising.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans, and maintain contact with suppliers to meet sales goals efficiently.
• Manage all controllable costs to maintain profitability.
• Work with the back-of-house team, including Marketing, to ensure smooth store operations and campaigns.
• Assist in researching and developing market opportunities and plans, understanding market requirements, and identifying trends.
• Hire and train staff as needed to ensure excellent customer service.

Requirements:

• Diploma or Degree in Business Management or related field.
• 3–5 years of retail experience.
• Proven track record of attaining sales targets, strategic planning, and problem-solving.
• Customer-focused with strong communication and interpersonal skills.
• Strong leadership and organizational skills.
• Knowledge of retail management and procedures.
• At least 2 years of experience managing a team.

Location: Paragon

Working Hours: 10am to 6pm / 10am to 8pm (5-day shift including weekends)

We thank all candidates for your interest in Vanguard Group, and regret that only shortlisted candidates will be notified.