Store Manager

Astrid & Miyu; New York (NY); On-site; USD 82,000 - 90,000; Full time

Job summary

Astrid & Miyu in New York is seeking a Store Manager to lead a team and deliver the memorable in-store experience that defines experiential retail. You will champion our values, develop your people and steer day-to-day operations to grow the brand in a fast-moving, growth-driven environment.

You’ll drive success through inspiring leadership, hands-on coaching, effective inventory, VM and store layouts, while building brand loyalty through CRM events and community engagement.

Qualifications

• Previous store manager experience required.
• Strong commercial acumen and leadership skills.
• Ability to mentor and develop a high-performing team.
• Excellent communication on the shop floor.
• Strong presence and energy to inspire others.

Responsibilities

• Inspire and empower your team to host from the heart and make customers feel seen.
• Coach your team through a reverse leadership approach to high performance.
• Communicate clearly and deliver feedback on the shop floor.
• Lead inventory management, VM, store layouts and experiential retail.
• Improve operational processes to boost productivity and customer satisfaction.
• Promote CRM, host events, and engage with the local community.

Skills

Leadership

Team development

Customer focus

Communication

Inventory management

Job description

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything We Do Is Guided By Our Values

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: New York.

Hours: Full-time.

Salary & Benefits: $82,000-$90,000 + bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Store Manager Mission

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How You'll Drive Success

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What You'll Need To Thrive

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.