Store Manager

Astrid & Miyu; Austin (TX); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Commission and bonus

First Austin store opportunity

Job summary

Astrid & Miyu is opening its first Austin store and seeks a Store Manager to lead an exciting new chapter in a vibrant market. You will shape the in-store experience with strong commercial acumen, mentor a team, and champion our values.

This role focuses on hosting from the heart, community engagement, and driving memorable customer interactions. As the inaugural Austin Store Manager, you will influence store layouts, inventory, events, and CRM activities while maintaining high standards of

Qualifications

• Experience leading a team in a retail environment.
• Strong commercial acumen and ability to coach a team.
• Excellent communication and feedback skills.
• Experience with inventory management and store layouts.

Responsibilities

• Inspire and empower your team to Host from the Heart, radiate warmth and own every interaction.
• Lead and coach your team using reverse leadership for high engagement and performance.
• Communicate clearly on the shop floor and deliver feedback in the moment.
• Drive strong store performance through inventory control, VM, layouts, and experiential retail.
• Ensure efficient operational processes to boost productivity and customer satisfaction.
• Actively reduce environmental impact through daily decisions and sustainable practices.
• Build brand loyalty by promoting CRM, hosting events, and engaging with the local community.

Job description

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We started our journey back in 2012 when our founder, Connie, saw an opportunity to bring something unique to the market. Fast forward 14 years, we now have 36 stores globally, pioneering in everything we do from our products to our in store experience. We're looking for talented team to be a part of our journey as we open our doors to our first ever store in Austin, Texas.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything We Do Is Guided By Our Values

Grow Together. Celebrate Each Other. Break All Boundaries.

Location: Austin, Texas

Hours: Full Time.

Salary & Benefits: $80,000 per year + commission and bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

We're kicking off 2027 by opening our doors to a brand new playground for jewellery lovers in the heart of Austin, Texas! Community is at the heart of our mission, and we're looking for a passionate team to help bring this exciting new space to life, hosting from the heart and creating unforgettable experiences.

The Store Manager Mission

As our first Store Manager in Austin, you will be at the forefront of an exciting new chapter in A&M’s journey, helping to shape our presence in one of the most vibrant markets in the world. As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How You'll Drive Success

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What You'll Need To Thrive

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

Job Application & AI:

Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.

At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.