Store Manager

Ocean State Job Lot; Natick (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in teen retail is seeking a passionate Store Manager to lead a dynamic team at their Natick location. This role offers a unique opportunity to cultivate a fun and engaging work environment while driving sales and developing talent. As a Store Manager, you will be responsible for recruiting and training staff, ensuring exceptional customer service, and achieving store performance goals. If you thrive in a fast-paced retail setting and have a desire to grow within the company, this position is perfect for you. Join a team that values integrity, creativity, and teamwork, and make a meaningful impact in the retail world!

Benefits

40% Employee Discount

Rapid Promotion Opportunities

Fun Work Environment

Excellent Benefits

Sales Commission

Bonus Potential

Qualifications

• 1–2 years of retail sales experience required.
• Excellent interpersonal and customer service skills essential.

Responsibilities

• Recruit, hire, train, and manage store personnel.
• Meet and exceed sales goals while managing daily store operations.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Team Leadership

Problem-Solving

Education

High School Diploma

Retail Management Training

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Store Manager

Location: Natick, MA (Natick Mall Suite #2186)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.

Journeys is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state