Store Manager

Harbor Freight Tools; Marlborough (MA); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k plan

PTO 200 hours

Paid sick time 80 hours

Job summary

Harbor Freight Tools in Marlborough, MA seeks a Store Manager to lead teams and maximize store performance through effective talent management, seamless operations, and delivering an outstanding customer experience.

You will drive sales, manage payroll, control expenses, and ensure compliance with company policies while building high-performance teams and executing events that boost profitability.

Qualifications

• Retail store management experience preferred.
• Ability to drive sales and optimize profitability.
• Proven capability to lead teams and manage payroll and scheduling.
• Strong focus on customer service and operational excellence.

Responsibilities

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events
• Prioritize workload and validate SOP execution
• Ensure compliance with company policies
• Acquire and train high-quality talent
• Staff and schedule effectively
• Create a team atmosphere
• Ensure a friendly environment and in-stock, correctly priced items

Skills

Store leadership

Sales optimization

Payroll management

Staffing & scheduling

Customer experience

Data-driven decision making

Communication

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $70,000– $97,808 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliancetocompany policies
• A subject matter expert in all operational processes

Talent Optimization

• Acquirehigh qualitytalent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team forgrowth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is noteasily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives
Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful andeffective communication.