Store Manager

Harbor Freight Tools; Plymouth (MA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

401(k) Plan

Paid Time Off (200 hrs)

Paid Sick Time (80 hrs)

Job summary

Harbor Freight Tools is seeking a Store Manager to lead teams and maximize store financial performance through talent optimization, operational excellence, and delivering a rewarding customer experience.

This role requires urgency, results-driven mindset, and the ability to build high-performance teams, drive sales, manage payroll, execute events, and maintain a clean, well-stocked, welcoming store.

Responsibilities

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events
• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance with company policies
• Be a subject matter expert in all operational processes
• Acquire high-quality talent
• Training and developing staff
• Performance management
• Effectively staff and schedule
• Create a team atmosphere
• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store
• Drive for results
• Building high-performance teams
• Problem solving
• Managing and measuring work
• Managerial courage
• Customer focus

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on buildinghigh performanceteams that execute with excellence.

The anticipated salary range for this position is $70,000 – $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliancetocompany policies
• A subject matter expert in all operational processes

Talent Optimization

• Acquirehigh qualitytalent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team forgrowth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is noteasily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful andeffective communication.