Store Manager

Vitality Bowls Mansfield; Mansfield (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Training & development

Job summary

Vitality Bowls Mansfield seeks a dedicated restaurant manager to lead daily operations, coach staff, and ensure top-notch guest experiences. You’ll oversee inventory, scheduling, and compliance with health standards while coordinating with owners on performance and improvement initiatives.

The role emphasizes leadership, customer service excellence, and cost control in a fast-paced environment. Previous restaurant management experience is required.

Qualifications

• Become Food Manager Certified within 30 days of hire.
• Must be able to operate a basic computer and POS system; handling cash and credit cards.
• Follow health, sanitary, and safety requirements.
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency.
• Maintain a clean and work-appropriate personal appearance.
• Leadership abilities and management experience a must; restaurant experience a plus.

Responsibilities

• Hire, train, evaluate employees, and manage entire staff.
• Manage inventory and place orders to vendors.
• Send out updates to employees and owners on a regular basis.
• Lead bi-monthly management meetings with shift leaders, assistant managers and owners.
• Create new schedules and manage the break roster.
• Train shift leaders and assistant managers in their duties and communicate performance feedback.
• Establish lines of communication with customers, staff and owners.
• Ensure food is prepared accurately and served timely; maintain customer satisfaction.
• Assist with ringing up guests and taking orders; uphold recipes and sanitary standards.

Skills

Leadership

Team management

Customer service

POS systems

Cash handling

Education

Food Manager Cert

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Job Description:

• Hire, train, evaluate employees, and manage entire staff
• Manage inventory and place orders to vendors
• Send out updates to employees and owners on a regular basis
• Hold bimonthly meetings for shift leaders, assistant managers and owners for their respective store
• Create new schedules
• Collect new hire paperwork and be responsible for all employees understanding policies and procedures outlined in new hire paperwork and the employee manual
• Start and maintain a training checklist for new employees, and communicate with shift leaders about skills, strengths and weaknesses that new employees possess
• Train shift leaders and assistant managers in their new duties
• Establish lines of communication with customers, shift leaders, and all employees
• Write up employees as needed, coming up with a plan of action to solve problem behaviors, giving recommendations if needed regarding termination
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
• Communicate with owners about employees: strengths and weaknesses, dependability, customer service, etc.
• Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
• Lead management meetings with your team
• Communicate with owners about new ideas i.e. better methods to improve efficiency, safety, new recipe ideas, etc.
• Manage all interviews, evaluations, and training
• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures and insure entire staff is following proper procedures and recipes
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers, managers, and owners

Requirements:

• Become Food Manager Certified within 30 days of hire date
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities and management experience a must
• Restaurant experience a plus