Store Manager

Five Below; Manassas (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading retail company as a Store Manager, where you'll lead a vibrant team and ensure exceptional customer experiences. The role involves managing store performance, hiring talent, and fostering a positive work culture. If you have a passion for retail and customer service, this is a perfect opportunity to grow your career in a fun and dynamic environment.

Qualifications

• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Lead a growth-oriented sales culture to achieve store business performance results.
• Ensure exceptional customer experiences through the application of the Five Below service model.
• Hire and engage talented employees.

Skills

Communication

Creative thinking

Multi-tasking

Education

High School Graduate or equivalent

Job description

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities

Build a Culture of Working Back from the Customer

• Lead a growth-oriented sales culture to achieve store business performance results.
• Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers.
• Anticipate the needs of the customer and create an amazing store environment.
• Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards.
  
  

Develop a High Performing Crew

• Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
• Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity.
• Inspire accountability by providing training, coaching, and consistent feedback to your team.
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
• Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
• Maintain an environment that is safe for your customers and crew.
• Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
• Foster career growth through individual development planning and performance coaching.
• Develop a peer network internally and externally to build strong recruitment and succession planning for your store.
  
  

Drive a Consistent Business

• Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing.
• Balance competing priorities with a recognition of what is critical.
• Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
• Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies.
• Oversee successful receiving and ensure stocking procedures are properly followed and maintained.
• Ensure the execution of physical inventory and compliance with company data integrity processes.
• Assure that merchandise flow meets company set standards and closely monitor sell through.
• Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
• Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
• Review all corporate communications and prioritizes/plans accordingly.
• Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
• Perform other duties as assigned, including services.
  
  

The Five Below Way

• Wow our customers: Put the customer first and make a difference in people’s lives.
• Unleash your passion: Check your ego at the door and do what you say you will do.
• Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
• Achieve the Impossible: Set the bar high for self and team and outperform expectations.
• Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.
  
  

Qualifications

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure
  
  

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail

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