Store Manager

Scrubs & Beyond, LLC; Madison (WI); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in providing exceptional service to healthcare professionals. This role emphasizes understanding customer needs and driving sales while managing store operations. With a focus on career growth, the company offers great perks, including free scrubs and flexible hours. Join a forward-thinking retailer that values diversity and inclusion, and be part of a team that transforms the retail experience for medical apparel.

Benefits

Free scrubs and employee discounts

Benefits for all employees

Quick Pay for early access to wages

Bonus opportunities

Sensible, flexible hours

Stores closed on major holidays

Qualifications

• 1-3 years retail experience required; supervisory experience preferred.
• Understanding of customer needs and business objectives essential.

Responsibilities

• Lead and organize the store while achieving sales goals.
• Manage, recruit, onboard, and train staff effectively.
• Ensure excellent customer service and operational activities.

Skills

Customer service principles knowledge

Clear communication skills

Conflict management skills

Understanding of business practices

Technical aptitude with company systems

Ability to adapt under stress

Flexible schedule commitment

Education

High school diploma or G.E.D.

Higher education preferred

Job description

Description

Scrubs & Beyond is the largest retailer for medical apparel in the U.S., founded in 2000. We aim to transform the retail experience for healthcare professionals by providing the best products, services, and experiences. We believe:

What we wear changes how we feel.
How we feel changes how we do our jobs.
How we do our jobs changes lives.

This is not an average retail career! We pride ourselves on recruiting top associates, offering career growth, and providing great perks, including:

• Free scrubs and employee discounts
• Benefits for all employees
• Quick Pay, allowing early access to wages
• Bonus opportunities
• Sensible, flexible hours
• Stores closed on major holidays

OVERVIEW OF THE POSITION

As a Store Manager, your primary focus is understanding customer needs and helping them find the right products. You will lead, manage, and organize the store in accordance with our values, policies, and procedures.

MAJOR RESPONSIBILITIES/ESSENTIAL JOB DUTIES

• Model excellent customer service
• Achieve sales goals and maximize results
• Manage, recruit, onboard, and train staff
• Ensure staff meet business needs
• Complete operational activities per policies
• Implement merchandising guidelines
• Manage store inventory effectively
• Handle cash management duties
• Follow safety and security routines
• Maintain regular attendance and punctuality

SKILL SET

• Understanding of business practices and organizational objectives
• Broad customer needs understanding
• Conflict management skills
• Clear communication skills
• Ability to adapt under stress
• Flexible schedule commitment
• Technical aptitude with company systems
• Customer service principles knowledge

EXPERIENCE PROFILE

• Must be at least 18 years old
• 1-3 years retail experience
• Supervisory experience preferred

EDUCATION

• High school diploma or G.E.D. required; higher education preferred

PHYSICAL DEMANDS

• Constant standing and walking
• Reaching, pushing, pulling, grasping
• Stooping, kneeling, crouching frequently
• Lifting up to 20 pounds constantly; up to 50 pounds occasionally
• Climbing ladders and step stools occasionally
• Hearing and visual acuity requirements

Reasonable accommodations may be made for individuals with disabilities to perform essential functions. The physical demands listed are representative of those required to perform the job successfully, and accommodations may be provided as needed.

Scrubs & Beyond is committed to equity, diversity, and inclusion. We promote a workplace free from discrimination in hiring, training, and promotion. Job descriptions are subject to change as needed.