Store Manager

HEYTEA; Los Angeles (CA); On-site; USD 120,000 - 130,000; Full time

Job summary

An innovative firm is seeking a dynamic Store Manager to lead operations at a cutting-edge location. This role involves overseeing daily functions, developing a high-performing team, and ensuring exceptional customer experiences. You'll set high operational standards and align with company goals while supporting growth initiatives. Join this exciting opportunity to contribute to a brand's expansion in the U.S. market, where your leadership will drive success and efficiency in a competitive environment.

Benefits

401(k) retirement plan with company match

Medical insurance

Vision insurance

Opportunities for career growth

Qualifications

• 3+ years in retail or food service management.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily store operations and ensure high-quality service.
• Recruit, train, and mentor team members.

Skills

Bilingual proficiency in English and Chinese

Leadership skills

Problem-solving abilities

Communication skills

Inventory control

Sales analytics

Financial reporting

Education

Experience in retail management

Experience in food service or hospitality

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from HEYTEA

HR Leader | Specializing in Talent Development & Compliance. Building High-Performance Teams & Enhancing Workforce Efficiency in a Competitive Market

Position Overview: We are looking for an experienced and dynamic Store Manager to lead the operations of our innovative Heytea store. As the store's leader, you will be responsible for overseeing daily operations, developing team members, and driving excellent customer experiences. Your role will include setting high standards for operational performance, aligning with company goals, and supporting growth initiatives. This is an exciting opportunity to contribute to the success and expansion of the Heytea brand in the U.S. market.

Key Responsibilities:

• Store Operations Management: Oversee daily operations to ensure smooth functioning, adherence to company policies, and consistent high-quality service.
• Team Leadership and Development: Recruit, train, and mentor a team of employees, fostering a positive work culture and motivating team members to achieve performance goals.
• Customer Experience: Ensure exceptional customer service by resolving customer issues efficiently and maintaining a customer-first atmosphere.
• Inventory and Stock Management: Manage inventory levels, coordinate orders with suppliers, and monitor stock to maintain availability while minimizing waste.
• Financial Performance and Analysis: Monitor store performance, analyze sales data, and identify trends to drive growth and improve profitability.
• Strategic Marketing and Promotions: Collaborate with the marketing team to execute store-specific promotions and events that drive traffic and engagement.
• Health and Safety Compliance: Ensure compliance with health, safety, and food handling regulations, maintaining a safe and clean environment for employees and customers.

Qualifications:

• Bilingual proficiency in English and Chinese (written and verbal).
• Minimum of 3+ years of experience in retail, food service, or hospitality management.
• Strong leadership and team management skills, particularly in high-traffic, fast-paced environments.
• Excellent problem-solving abilities and a strong attention to detail.
• Outstanding communication and interpersonal skills.
• Proficiency in inventory control, sales analytics, and financial reporting.
• 401(k) retirement plan with company match.
• Opportunities for career growth through advanced training programs.
• Be part of Heytea’s innovative team, contributing to the brand's growth and success in the U.S. market.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Management

• Industries

  Restaurants and Food and Beverage Services

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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