Store Manager

BBQ Holdings, Inc.; Knoxville (TN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in creating an exceptional customer experience. This role involves managing daily operations, ensuring compliance with health standards, and driving sales through effective team leadership and community engagement. The ideal candidate will bring a passion for quality service and a commitment to fostering a collaborative work environment. Join a vibrant team where your contributions will directly impact the success of the store and delight customers every day.

Benefits

Competitive Benefits & 401k

Education and Tuition Assistance

Flexible Shifts

Working with Amazing People

No Late Store Hours

Qualifications

• 2-5 years of supervisory experience in a similar QSR environment.
• ServSafe certification is required for this position.

Responsibilities

• Create a positive culture and experience for employees and customers.
• Manage hiring, training, and operations for store efficiency.

Skills

Supervisory Experience

Customer Service Skills

Communication Skills

Computer Skills (MS Word, Excel, Outlook, POS)

Understanding of Financials (P&L, Food Costs, Labor Costs)

Education

ServSafe Certification

Tools

POS Systems

Microsoft Office Suite

Job description

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Our Story: It's no surprise that our story is a little unconventional. After all, Papa Murphy's brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take 'n' bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products.

At Papa Murphy's it is our mission to create a culture of collaboration, accountability, and inclusion. Because we know that what makes us great isn't just what we make, it's what we make together.

Position Overview: In this engaging leadership role, the Store Manager champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:

• Creating a positive experience and culture every day for employees
• Hiring, training, and managing an ambitious, efficient crew of employees
• Modeling incredible customer service and training store personnel to do the same.
• Flexing your business skills to create efficient operations, happy guests, and a profitable store. Applying administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules
• Keeping employees and customers safe by ensuring the store meets standards for optimum costs and top-notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels.
• Inspecting the store, all prep areas, equipment, and utensils to ensure they meet sanitary standards in accordance with company and local health department standards.
• Baking up accurate inventory based on sales trends.
• Checking deliveries for type, quantity, and cost accuracy.
• Monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances.
• Engaging with the community through local store marketing (LSM) activities.
• Assembling the ultimate pizza experience for every guest

What We Bring To The Table

• Variety in your day to day
• No grease traps or late store hours
• Competitive Benefits & 401k
• Working with amazing people
• PIZZA!
• Education and tuition assistance

What You Bring To The Table

• 2-5 years of supervisory experience at a similar QSR
• ServSafe certification required
• Excellent communication skills
• Exceptional customer service skills and strategies to attract and retain customers
• Proficiency in computer skills: MS Word, Excel, Outlook, POS
• Understanding of store financials, P&Ls, food costs, labor costs
• Ability to meet deadlines and assist customers efficiently
• Willingness to cover shifts and be a team player
• Physical ability to stand and walk up to 75% of the time, lift up to 30 pounds

Please Note

This job description provides a general overview of duties and responsibilities and is not exhaustive. Employees may be asked to perform additional tasks. Papa Murphy's is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Restaurants

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