Store Manager

Blue Sky; Iuka (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Blue Sky is seeking a Store Manager to lead daily store operations, oversee scheduling and training, and supervise employees to maximize profits and manage controllable costs. The role emphasizes strong customer service and adherence to policies.

The ideal candidate will onboard and recruit talent, supervise cashiers, maintain displays, and ensure safety and brand standards while reporting to management and maintaining accurate daily records.

Qualifications

• 5 years in a management position.
• Strong leadership and team-building.
• Excellent communication and training abilities.
• Experience recruiting and hiring quality staff.
• Ability to train the team for advancement.
• Knowledge of company policies and procedures.
• Clean driving and arrest records.
• College preferred but not required.

Responsibilities

• Onboard new employees with proper paperwork, handbook, training curriculum, etc.
• Assist in recruiting, hire recommendations, and training for positive team members with excellent customer service.
• Schedule all employees to meet customer needs within budgeted hours.
• Execute payroll weekly.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints promptly and professionally.
• Enforce daily operating procedures to keep store clean, stocked, organized, and well kept.
• Maintain attractive, correctly priced merchandise displays and safe presentation.
• Maintain quality brand image standards.
• Supervise and discipline all store employees according to policy.
• Monitor daily gasoline price trends and report to corporate as required.
• Complete daily paperwork and computer entry in a timely manner.
• Monitor cash over/short and inventory shrinkage.
• Conduct store meetings as needed with employees.
• Perform all duties of a store cashier regularly.
• Follow and enforce company policies and procedures in store operations.
• Implement monthly promotions and ensure POS advertising is posted properly.
• Communicate price changes and markdowns/ups as requested.
• Communicate price changes and issues with pricing to Price Book Administrator.
• Enforce merchandising and vendor policies.
• Enforce safety and security issues and report unsafe conditions.
• Report maintenance issues to Maintenance Department with urgency.
• Report employee and/or customer incidents following company procedure.
• Ensure cost accounting categories are counted accurately at month end.
• For non-24 hour locations, follow security protocol when opening and closing.

Skills

Leadership

Team Training

Communication

Recruitment & Hiring

Policy Compliance

Customer Service

Scheduling

Education

Some college

Job description

Store Manager

Job Summary

The Store Manager is responsible for day to day store operations, including scheduling, training, and supervising employees. The Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages. This position is key to building our business and requires great customer service skills.

Essential Responsibilities

• Properly onboard new employees with the proper paperwork, handbook, training curriculum, etc.
• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
• Schedule all employees to meet customer needs while staying within the budgeted hours
• Execute payroll weekly
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage.
• Conduct Store meetings as needed with employees.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the Store Operations
• Implement Monthly Promotions, insure all POS advertising/signage is properly posted at the proper time.
• Communicate and perform all price change request, mark downs / ups as requested.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Report all maintenance issues to the Maintenance Department with a sense of urgency.
• Report and process all employee and/ or customer incidents or accidents following company procedure.
• Ensure that all cost accounting categories are counted accurately at the end of the month
• For non-24 hour locations, follow security protocol when opening and closing

Qualifications and Skills

• 5 Years in a Management Position
• Positive leadership to ensure our employees feel part of the team
• Ability to train so team members can advance with the Company
• Strong communication skills
• Requires the ability to recruit, interview and hire quality team members
• Studies and understands Company policies and procedures and holds the team accountable to them
• Clean driving record and clean arrest record
• Some college preferred, but not required