STORE MANAGER

Fisher Auto Parts; Holland (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Fisher Auto Parts is seeking a Store Manager to lead operations, inspire associates, and ensure excellent customer service. The role requires strong leadership, business acumen, and a commitment to the company's core values. Responsibilities include managing inventory, achieving sales targets, and maintaining high customer service standards.

Qualifications

• 2-3 years of retail/wholesale management experience.
• Valid driver’s license and satisfactory MVR report.

Responsibilities

• Manage daily store operations to meet company objectives.
• Achieve sales and expense targets.
• Maintain a safe and respectful environment.

Skills

Customer Service

Business Growth

Inventory Management

Leadership

Communication

Education

High school diploma or GED

Bachelor’s degree

Tools

Electronic Parts Catalogs

Inventory Control Systems

Job description

2 days ago Be among the first 25 applicants

Description

SUMMARY:
At Fisher Auto Parts, the Store Manager is the senior leader in the store. The Store Manager must be knowledgeable in all aspects of store operations and committed to inspiring associates to succeed while providing excellent customer service. Success in this role depends on executing company objectives, policies, and procedures aligned with Fisher's core values of offering "the best quality at very competitive prices." Our primary goal is to serve our customers effectively.

Key Responsibilities

• Manage daily store operations to meet company objectives and uphold core values;
• Achieve sales and expense targets, including accounts receivable goals;
• Maintain a safe and respectful environment for associates and customers.

Knowledge, Skills, Duties And Abilities

• Drive business growth by exceeding sales, payroll, and profit goals, focusing on accounts receivable and collections;
• Manage inventory for profitability and product availability;
• Develop pricing strategies within competitive markets;
• Ensure safety and security standards are met;
• Uphold high customer service standards and promptly address complaints;
• Maintain store appearance and merchandising standards;
• Work effectively in a fast-paced environment;
• Make sound business decisions and communicate effectively;
• Lead and develop staff, hold them accountable, and manage resources efficiently;
• Build strong relationships with staff, customers, and support teams;
• Manage labor and payroll costs effectively;
• Understand all facets of store operations including inventory, stocking, warehousing, and delivery systems;
• Utilize marketing and customer technology tools to increase sales and market share;
• Operate computerized systems such as electronic parts catalogs, inventory control, and invoicing;
• Plan and schedule work to ensure store coverage and high customer service levels;
• Monitor store activities to ensure safety, productivity, and achievement of business objectives;
• Maintain high standards of customer service and build customer loyalty;
• Possess working knowledge of automotive systems.

Conditions Of Employment

• High school diploma or GED; Bachelor’s degree preferred;
• 2-3 years of retail/wholesale management experience;
• Valid driver’s license and satisfactory MVR report;
• Pre-employment drug test required;
• ASE Certification preferred but not required;
• Adherence to company policies and procedures.

Work Schedule

Flexible schedule including days, evenings, and weekends as needed to provide excellent service and grow the business.

Physical Demands & Working Environment

• Frequent standing, walking, sitting, and use of hands; ability to lift up to 50 pounds regularly and up to 100 pounds occasionally;
• Exposure to various environmental conditions and potential hazards typical of retail environments.