Store Manager

Monro, Inc.; Hampton (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading automotive service provider is seeking a Store Manager to lead a team, drive sales, and ensure exceptional customer service. The role involves managing store operations, mentoring staff, and maintaining compliance with safety regulations. Join a company committed to career growth and employee development.

Benefits

Performance Incentives

Paid Vacation and Holidays

401(k)

Healthcare

Employee Discounts

Career Advancement Opportunities

Qualifications

• Proven leadership experience in retail/sales environment.
• Ability to mentor, coach, and develop team members.

Responsibilities

• Lead and develop store team to deliver exceptional customer service.
• Manage store operations, including staffing, scheduling, and inventory control.

Skills

Leadership

Problem Solving

Communication

Customer Service

Inventory Management

Education

High School Diploma

Job description

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach where every guest is important, and every teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 respected brands. We serve communities of all sizes, from cities to rural areas, with a shared mission to provide the highest quality tire and auto service in the industry.

Job Description

Responsibilities:

• Lead and develop store team to deliver exceptional customer service
• Drive sales performance and maximize product knowledge
• Manage store operations, including staffing, scheduling, and inventory control
• Oversee technical aspects and assist with services/repairs
• Maintain store appearance and ensure compliance with policies and safety regulations
• Build customer relationships and address all customer needs
• Maintain technical proficiency through required training

Qualifications:

• High School Diploma or equivalent
• Valid driver's license with satisfactory Motor Vehicle Report (MVR)
• Proven leadership experience in retail/sales environment
• Ability to manage finances, drive results, and control costs
• Strong problem-solving and inventory management skills
• Excellent communication and customer service abilities
• Proficiency in multi-tasking and adapting to a fast-paced environment
• Ability to mentor, coach, and develop team members
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements in an automotive environment

Additional Information

• Salary Range: $55,000 - $65,000 annually, based on experience, with incentives
• Benefits include performance incentives, paid vacation and holidays, ASE and State Inspection License reimbursements, 401(k), healthcare, employee discounts, and career advancement opportunities

Growth Opportunities

Monro is committed to career growth through training, certifications, and leadership development via Monro University, empowering teammates to advance their careers.

Monro, Inc. is an equal opportunity employer, providing opportunities regardless of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.