Store Manager

Walgreens; Greenville (MS); On-site; USD 50,000 - 120,000; Full time

Job summary

A leading company is seeking a Store Manager to oversee operations, improve sales, and enhance customer experience. The role requires strong management skills and a focus on team development. Candidates should have relevant retail experience and be willing to work flexible hours. This position offers a competitive salary based on experience and location, along with various benefits.

Qualifications

• 3 years retail management experience or 5 years with high school diploma.
• Licensed pharmacy technician or assistant as per state law.

Responsibilities

• Manage store operations and improve sales and profitability.
• Supervise staff, handle customer service, and ensure compliance.
• Analyze financial data to develop strategies for improvement.

Skills

Customer Service

Team Management

Financial Analysis

Education

Bachelor’s Degree

High School Diploma

Job description

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Job Objectives

Manages the operation of a Walgreens store, improving sales, profitability, and image through proper merchandising, asset protection, team development, and delivering a distinctive customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitor and analyze customer service, offering training and developing improvement plans.
• Greet customers and clinic patients, assist with products and services.
• Model and share customer service best practices to ensure a delightful experience.
• Resolve customer complaints and address special needs.

Operations

• Supervise store and pharmacy operations, including scheduling and task delegation.
• Manage financial controls, including cash handling and bookkeeping.
• Oversee merchandising, inventory management, and store presentation.
• Implement operational feedback from District Management.
• Ensure store safety, cleanliness, and compliance with laws and regulations.
• Ensure staff are trained on systems and software, and respond to technical issues.

Daily Planning and Execution

• Assign daily responsibilities and set expectations for the team.

Business Performance Management

• Analyze financial data and develop strategies to increase sales and reduce losses.
• Review KPIs and pharmacy performance, working with relevant managers to improve outcomes.

Business Planning

• Identify sales opportunities and manage inventory levels effectively.

People and Performance Management

• Manage team performance, hiring, coaching, and disciplinary actions.
• Ensure timely training and development of staff.
• Promote teamwork and fair treatment, maintaining open communication.

Training and Personal Development

• Participate in training programs, pursue certifications, and seek self-development.

Communications

• Serve as a liaison between the store, district, and corporate levels.
• Engage in community outreach and events.

Qualifications

• Bachelor’s degree with 3 years retail management experience, or high school diploma with 5 years retail management experience.
• Licensed pharmacy technician or pharmacy assistant as per state law, or licensed RPh.
• Willingness to work flexible hours, including evenings and weekends.

Additional Information

We consider qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Salary range: $50,000 - $120,000, depending on factors like location and experience. Benefits details available on our website.