Store Manager

Trek Bikes; Greensboro (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to fostering a positive work environment and community engagement. As a Store Manager, you'll lead a motivated team, drive sales success, and create an exceptional shopping experience. With a focus on teamwork and innovation, this role offers the opportunity to make a significant impact while enjoying a flexible and fun culture. Competitive benefits, including health care options, paid holidays, and tuition reimbursement, ensure you are well taken care of. If you're passionate about customer service and leadership, this is the perfect opportunity for you.

Benefits

Flexible Spending Accounts (FSA)

Paid Holidays

Tuition Reimbursement

Employee Discounts

401(k) with Match

Maternity Leave with Pay

Vision Insurance

Dental Insurance

Life Insurance

Qualifications

• Proven experience in sales management and customer service.
• Strong leadership skills with a focus on team motivation.

Responsibilities

• Oversee store operations, sales, and customer service.
• Implement staff training programs and evaluate effectiveness.

Skills

Sales Management

Customer Service

Staff Training

Financial Analysis

Inventory Management

Education

High School Diploma

Bachelor's Degree in Business Management

Tools

QuickBooks

Job description

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Greensboro

About Us

Trek is committed to fostering a positive work environment where employees can thrive. We prioritize teamwork, innovation, and community engagement, all while providing top-tier products and services.

Job Overview

As Store Manager, you will oversee all aspects of store operations, from sales and customer service to staff management and merchandising. Your leadership will set the tone for an exceptional shopping experience and a motivated team, driving the store’s success and community impact.

Key Responsibilities

1. Financial Performance (50%)
   • Lead sales efforts on the floor, engaging with customers and staff to meet sales targets.
   • Achieve top sales rankings in the store and uphold world-class customer service standards.
   • Participate in budgeting and financial review meetings.
2. Staff Performance (25%)
   • Implement and oversee staff training programs, including sales, product knowledge, and POS systems.
   • Evaluate training effectiveness through role-playing, reviews, and direct observation.
   • Conduct bi-weekly leadership meetings to review performance and plan ahead.
3. Store Merchandising & Operations (15%)
   • Maintain a professional and inviting store environment through merchandising and display setup.
   • Manage inventory supplies and ensure accurate weekly data exports to QuickBooks.
4. Human Resources (10%)
   • Participate in hiring, onboarding, scheduling, and disciplinary actions.

Benefits

• Flexible, fun culture with competitive health care options including PPO & HDHP plans, dental, and vision insurance.
• Flexible Spending Accounts (FSA), life insurance, and maternity leave with pay.
• Generous paid holidays, tuition reimbursement, employee discounts, and 401(k) with match and ESOP.

Equal Opportunity

Trek is an Equal Employment Opportunity employer. We prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other protected characteristic. We are also an E-Verify employer.