Store Manager

Midas Auto Experts; Gloucester Township (NJ); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Descrizione del lavoro

Midas Auto Experts is seeking an Automotive Service Manager to oversee service department activities, focusing on selling tires, automotive repair, and maintenance services. The Co-Manager role emphasizes development and internal promotion within a team-driven environment.

The role requires leadership to supervise up to 10 employees, manage vehicle inspections, discuss pricing with customers, and drive service quality while upholding safety standards and company values.

Competenze

• 2+ years in store or service manager role.
• Solid automotive knowledge and parts/service process understanding.
• Strong customer service orientation and communication skills.
• Proven leadership and team-building abilities.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license and clean record.

Mansioni

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Sets objectives by reviewing reporting data and trends.
• Leads by example, trains the team, and aligns with company vision and values.
• Ensures policies and procedures are followed by all employees.
• Delivers exceptional customer service while advising customers.

Conoscenze

Store management experience

General automotive knowledge

Customer service

Communication skills

Leadership

Team building

Retail scheduling flexibility

Valid driver’s license

Descrizione del lavoro

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license