Store Manager

Auntie Anne's & Cinnabon; Fraser (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Auntie Anne's & Cinnabon in Fraser, MI seeks a Store Manager to oversee daily restaurant operations, staff management, and customer relations.

You will recruit, train, schedule, and supervise team, ensure compliance with brand standards, and drive sales and service excellence in a fast-paced setting.

Qualifications

• Demonstrated leadership abilities.
• Excellent communication and interpersonal skills.
• High personal standards and motivation.
• Problem-solving and adaptability.
• Basic math and numerical accuracy.
• Proficiency with Microsoft Office.
• Reliable transportation and valid driver's license.

Responsibilities

• Perform essential duties of the crew and shift managers.
• Recruit, interview and hire staff.
• Direct, coordinate, and supervise training and staff activities.
• Schedule staff and conduct evaluations.
• Enforce company policies and budget controls.
• Oversee daily operations and customer satisfaction.

Skills

Leadership

Communication

Problem solving

Attention to detail

Time management

Transportation

Tools

Microsoft Office

Job description

Join our team as a Store Manager and take charge of the daily operations, staff management, and customer relations at our restaurant. As a Store Manager, you will have the opportunity to recruit, train, and supervise staff while ensuring compliance with company standards. If you have demonstrated leadership abilities, excellent communication skills, and a knack for problem-solving, we want to hear from you!

Responsibilities and Duties:

• Perform any or all of the essential duties required of the crew members, Assistant Manager (if any) or of the Shift Managers.
• Recruit, interview and hire all staff.
• Direct, coordinate, and/or supervise all training and staff activities.
• Schedule all staff; and perform staff evaluations consistent with company guidelines.
• Provide progressive disciplinary policies with staff.
• Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios.
• Directing the daily operations of a restaurant ensuring compliance with company standards in all areas of operation including product preparation and delivery customer relations.
• Financial accountability ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
• Coordinate the execution of all required system-wide and local promotional events, marketing, advertising, and public relations activities.
• Encourage teamwork, the building of staff morale, and the resolution of conflict through bi-monthly (plus as-needed) staff meetings and daily communication.

Requirements and Skills:

• Demonstrated leadership and organizational abilities
• Good communication and interpersonal skills
• High personal standards and motivation
• Capacity for problem-solving and personal growth
• Basic math skills and attention to detail
• Proficiency with Microsoft Office
• Dependable transportation and telephone

Physical Demands of the Job:

• Must be able to perform essential duties outlined
• Ability to stand for long periods and occasionally work long hours
• Must have good sensory abilities (sight, hearing, speech)
• Ability to manage occasional stress with composure
• Occasional lifting up to 50 lbs

Auntie Anne's got its start in 1988 when Anne Beiler bought a stand in a Pennsylvania farmer's market. After some experimentation, \Auntie\ Anne created a masterpiece — the same freshly baked goodness you know and love today.
Cinnabon is an American chain of baked goods stores and kiosks, normally found in areas with high pedestrian traffic such as malls, airports and rest stops. The company's signature item is a cinnamon roll. As of December 2017, there are more than 1,200 Cinnabon bakeries operating in 48 countries.